Front of House Receptionist

5 days ago


Battersea, United Kingdom LINNAEAN Full time

Linnaean is a domain that brings together three kingdoms; health, beauty, lifestyle. A health-focused cafe, medically informed beauty treatments and a lifestyle boutique that promotes balanced living. What unites all three are our underlying principles; to nourish, adapt and grow.

We are currently looking for a dynamic personality to assist our front of house receptionist team. Previous experience in a salon environment and sales ability would be a valuable asset. The role includes working under the supervision of the lead receptionist, answering calls, making bookings on our clinic system, greeting clients, taking payments and supporting the therapists and stylists. The contracted hours for this post are to be discussed following a successful interview.

**Requirements**:

- Smart appearance
- Highly Organised ,Customer Focused and Strong Sales Focused
- Courteous and Efficient
- Exceptional communication Skills
- Excellent spoken and written English
- Ability to work under pressure
- Ability to Multitask
- Punctual and reliable
- Flexible and a team player
- Skincare retail experience
- Skincare knowledge
- Strong customer service skills
- Knowledge of the social media and marketing

**Responsibilities**:

- Make appointment bookings using our online booking system
- To process payments
- To promote other services and products to customers as appropriate
- To smoothly take over the client's journey from the therapist/stylist and complete payments and appointment bookings
- Effectively problem solving any clients or employee issues which may arise
- Assist with other duties where necessary including training and support to the rest of the therapists team if needed
- Managing the teams on shift to ensure they are performing
- Making sure that the job task for the day is done

**Experience**:

- Minimum 1 years experience in a salon or clinic

Work Remotely
- No

**Job Types**: Full-time, Part-time, Permanent, Apprenticeship
Part-time hours: 16-32 per week

**Salary**: Up to £24,000.00 per year

**Benefits**:

- Company events
- Discounted or free food
- Sick pay
- Store discount

Flexible Language Requirement:

- English not required

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Tips

Work Location: One location



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