Night Guest Service Agent

1 month ago


London, United Kingdom Hotel Indigo - Reception Full time

An exceptional opportunity has arisen for a passionate Night Guest Service Agent to be part of the Front Office Team at Criterion Hospitality.

We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. If your next role involves drive and passion for innovation, in a fast-paced environment, then we would be delighted to hear from you.

With six hotels currently in our portfolio, all located in London’s bustling West End, we’re looking for an experienced, vibrant, and energetic Night Guest Service Agent to join our team.

**What you will be doing**

You will act as the ‘face’ of our company and ensure visitors receive a heart-warming welcome. You will also coordinate all front desk activities, including calls, reservations and guests’ services.

As a Night Guest Services Agent, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. The ideal individual can deal efficiently with complaints and has a solid customer service approach.

Ultimately, you should be able to ensure our reception team provides professional and friendly service to our customers and guests.

**What are we looking for?**
- A positive individual that is excited to be part of a fun Team
- Driven to deliver results
- Minimum 1 year in a Front Office Role in a similar property

**What we offer you**:

- Daily food allowance (non contractual) for days worked
- Company pension scheme
- Holidays
- Employee assistance program and counselling sessions (including close family members)
- Discounted stays at other properties
- Refer a friend scheme

**Join Our Company**

You will be welcome to a workplace where we are motivated by having fun at work You will be rewarded with an environment that encourages innovation, creativity, and outside-the-box thinking There are plenty of opportunities for when you're ready to grow your career with us with excellent competitive benefits.

Prior experience within a similar role is essential and experience highly beneficial. The successful applicant must have the right to work in the United Kingdom to be considered for this role.

INDFOH



  • London, United Kingdom Cycas Hospitality Full time

    Nights Guest Service Agent Are you looking for a job in central London (15 min walking from Big Ben)? Are you looking for a night job( 10:45 pm-07:15 am)? Are you looking for an amazing place to work? Are you looking to be part of a great team?  ...and if you are a hardworking individual who is a friendly night owl, with a bubbly personality, great team...


  • London, United Kingdom Zedwell TCR - Reception Full time

    An exceptional opportunity has arisen for a passionate Night Guest Service Agent to be part of the Team at Criterion Hospitality. **As Night Guest Service Agent you will**: Assist the Front Office Manager in successfully administering and executing all front office operations daily. You will showcase excellent leadership and interpersonal skills. You will...


  • London, United Kingdom Zedwell TCR - Reception Full time

    An exceptional opportunity has arisen for a passionate Night Host - Night Guest Service Agent to be part of the Front of House Team at Zedwell TCR. Balanced. Imaginative. Optimistic. Real - that’s us! We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. We are looking for a...


  • London, United Kingdom Mandarin Oriental Hotel Full time

    Night Guest Experience Agent Apply now Position: Night Guest Experience Agent (Full time #539031) Property / Office: Mandarin Oriental Hyde Park, London Location: London, United Kingdom NIGHT GUEST EXPERIENCE AGENT, GUEST EXPERIENCE 10:30pm – 7am, 5 days per week We’re looking for a Night Guest Experience Agent to join our iconic ...

  • Guest Service Agent

    1 week ago


    London, United Kingdom The Standard London Full time

    Guest Service Agent · £13.77 per hour / £28,861 per year · Full Time Work (Average of 40 hours a week) The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling... At the...


  • London, United Kingdom Zedwell Full time

    An exceptional opportunity has arisen for a passionate Night Host - Guest Service Agent to be part of the Front of House Team at Zedwell Hotel, located in the heart of London, Piccadilly Circus. Balanced. Imaginative. Optimistic. Real - that’s us! We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and...

  • Guest Service Agent

    18 hours ago


    London, United Kingdom The Standard Hotel Full time

    Guest Service Agent · £ per hour / £28,861 per year · Full Time Work (Average of 40 hours a week) The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling... At the...


  • London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...


  • London, United Kingdom Zedwell Tottenham Court Road Full time

    An exceptional opportunity has arisen for a passionate Night Host - Night Guest Service Agent to be part of the Front of House Team at Zedwell TCR.  Balanced. Imaginative. Optimistic. Real – that’s us!We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. We are looking for...

  • Guest Service Agent

    1 month ago


    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Guest Service Agent

    17 hours ago


    London, United Kingdom The Standard Hotel Full time

    Guest Service Agent · £13.77 per hour / £28,861 per year · Full Time Work (Average of 40 hours a week) The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling... We...


  • London, United Kingdom Staybridge Suites London Vauxhall Full time

    Are you looking for a job in central London (15 min walking from Big Ben)? Are you looking for a night job( 10:45 pm-07:15 am)? Are you looking for an amazing place to work? Are you looking to be part of a great team? ...and if you are a hardworking individual who is a friendly night owl, with a bubbly personality, great team member, who can offer not just...


  • London, United Kingdom Zedwell Full time

    An exceptional opportunity has arisen for a passionate Night Host - Guest Service Agent to be part of the Front of House Team at Zedwell Hotel, located in the heart of London, Piccadilly Circus.Balanced. Imaginative. Optimistic. Real – that’s us!We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and...


  • London, United Kingdom Cycas Hospitality Full time

    Day/Night Guest Services Agent The 55 by Le Mirage is Bayswater’s Premier Boutique Hotel, situated with close connections to Notting Hill, Hyde Park and Paddington. At the 55 by Le Mirage we are looking for people who are thoughtful and reliable and who show they care by making guests feel totally comfortable – We put people at the heart of...


  • London, United Kingdom Cycas Hospitality Full time

    Guest Services Agent The 55 by Le Mirage is Bayswater’s Premier Boutique Hotel, situated with close connections to Notting Hill, Hyde Park and Paddington. At the 55 by Le Mirage we are looking for people who are thoughtful and reliable and who show they care by making guests feel totally comfortable – We put people at the heart of everything we...


  • London, United Kingdom Red Carnation Hotels Full time

    Guest Services Agent***luxury hotel in London*** Incredible benefits The Front Office department is looking for a passionate  Guest Services Agent  to provide guests with outstanding service in this stunning hotel.  Working pattern: 5 days on 2 days off/ 40 hours per week. We are looking for someone with previous hotel Guest Services Agent...

  • Guest Service Agent

    1 month ago


    London, United Kingdom Hotel Indigo - Reception Full time

    An exceptional opportunity has arisen for a passionate Guest Service Agent to be part of the Front Office Team at a Criterion Hospitality property located in Piccadilly Circus. We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. If your next role involves drive and passion...

  • Guest Service Agent

    17 hours ago


    London, United Kingdom Hotel Indigo - Reception Full time

    An exceptional opportunity has arisen for a passionate Guest Service Agent to be part of the Front Office Team at a Criterion Hospitality property located in Piccadilly Circus. The company has built over a £4 billion property estate. We are renown for super prime properties centred around London’s iconic Leicester Square through to Piccadilly Circus. We...


  • London, United Kingdom Royal Lancaster London Full time

    #JoinOurHappiness Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as a Receptionist (Guest Service Agent)! Here at the Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are...


  • London, United Kingdom The Emory Full time

    Guest Services Agent The Emory A fantastic opportunity has arisen for a passionate and motivated Guest Services Agent to join the opening Guest Services team at The Emory. The Maybourne is proud to introduce a new architectural landmark to London. The final project designed by the late Lord Richard Rogers, The Emory will be an exclusive, world-class...