Learning and Development Advisor

5 days ago


Cardiff, United Kingdom Page Personnel Finance Full time

As a Learning and Development advisor you will be responsible for developing great employer relationships and find funded apprenticeship learners. You will provide excellent customer service to employers and learners in order to secure retention. Based inCardiff.

**Client Details**

The business is one of the leading training providers in the UK. They're passionate about making positive differences to people's lives by providing excellent learning programmes and opportunities. They hold a 3-star accreditation with Best Companies demonstratingextra-ordinary levels of staff engagement.

**Description**

The successful Learning and Development Advisor will be responsible for the following:

- Providing excellent levels of Customer Service
- Sourcing relevant potential customers and managing the end-to-end process.
- Generate leads for outside teams
- Manage customer accounts
- Resolve any customer queries
- Enter and update customer information in the database
- Go the "extra mile"

**Profile**

The successful Learning and Development Advisor will have the following skills:

- Minimum of 1-2 years experience in a similar role (Telesales/Customer Service)
- Great communication skills both written and verbal
- Driven to progress
- Resilience
- Rapport building skills
- The ability pick up your prospects interest level.
- Welsh Language (Desirable)

**Job Offer**

As a Learning and Development Advisor you'll be joining a passionate team who are driven to make positive differences to people's lives by providing excellent learning programmes and opportunities. The business holds 3-star accreditation with Best Companiesdemonstrating extra-ordinary levels of staff engagement.

What's included:

- Holidays
- Employee Benefits Package
- Pension Scheme
- Much More


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