Housing Operations Assistant
7 months ago
We are a local authority that covers the Gravesham area of around 5,700 properties. We are looking to recruit another Housing Operations Assistant to join our friendly and fast-paced team. The role will involve managing diaries and booking work with in-house tradesmen and contractors, ensuring that appointments are booked in the most efficient way. You will provide support to the team in the delivery of a customer-focused service dealing with repairs, estates, tenancy management, and housing-related support issues.
We are looking for someone with the following skills:
- Excellent written, verbal and interpersonal communication skills required for dealing with a range of personnel including colleagues, customers, members and contractors.
- IT literate including Word, Excel, internet and databases. Proven ability to adapt, learn and develop new IT packages and systems quickly.
- Experience of working within a busy front line service.
- Demonstrable ability to produce, interrogate and report statistical information as required.
- Demonstrable ability to make decisions
- Excellent team player, with enthusiasm for change and development.
**Job Types**: Full-time, Permanent
**Salary**: £20,812.00-£24,054.00 per year
**Benefits**:
- Company pension
- Flexitime
- Sick pay
- Wellness programme
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
Application question(s):
- Any experience within housing or maintenance would be desirable
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- office administration: 3 years (required)
Work Location: In person
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