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Brand Specialist

3 months ago

Bristol, United Kingdom Sytner Group Full time

**Brand Specialist**

A fantastic opportunity is available for a Brand Specialist to join our team at Sytner Jaguar Land Rover Bristol.

Our Brand Specialists will build relationships with both Aftersales and Sales Customers, providing exceptional customer experiences to them. As a company, we will provide you with all the necessary knowledge and skills required to become the ‘Brand Specialist’ of our retailers. This role is key to us delivering an exceptional customer experience to all of our customers, leaving them feeling ‘Delighted’

As a Sytner Brand Specialist, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Jaguar and Land Rover, accessories and vehicle ownership.

You will spend time with Service customers, ensuring that they are looked after during their visit to our facilities, you will be the specialist in all things product related, and as such you will be able to add value to their experience by explaining the key features of their vehicle to them as required.

This is a full-time role, which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

**About you?**

Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service.

We offer extensive training to allow you to develop expert knowledge of the Jaguar and Land Rover brand. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.

If you want to have an informal conversation about the role, please do not hesitate to contact us and we will be happy to have a chat with you, helping you to make the decision that this is the right opportunity for you.

**Why Sytner?**

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement - 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
- Business social events

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please **click here**.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.