Trading Assistant

**About The Role**:
At GSF Car Parts, the role of a Trading Assistant is all encompassing. You will play a crucial part of the team; carrying out aspects of sales, customer service, warehouse stock coordination and customer deliveries. As a Trading Assistant you will support and deliver an excellent service whilst achieving personal and branch targets.

**Main duties include**:

- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfy customer needs in respect of any part orders, respects or queries they may have
Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sale product promotions
- Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
Check and put away supplier delivered parts by checking product quantities against supplier advice note / Parts Alliance Group documentation
- Load delivery vans prioritising delivery runs and double-checking parts numbers against advice notes
- Check customer returns for resale, warranty, or surcharge by checking all returns paperwork against parts, checking for damage, completing the relevant paperwork, update the database and clean up product for resale if applicable
- Carry out regular stock checks ensuring quantities in the bin locations match those on the computer database following procedures
- Deliver product to customers premises on time and in full by unloading product at customers premises in relation to corresponding paperwork, receiving a proof of delivery signature from the customer and taking payment if required (Cash / Cheque)

**Working hours**:

- ## (average) hours Monday to Friday, including alternate Saturday working

**About You**:
**What you'll need to succeed**:

- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focussed and target driven
- Dynamic, outgoing and energetic
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
- Full UK Driving License with a maximum of 6 points
- Previous automotive experience would be helpful but don't worry, this is not essential to the role

**What we'll offer**:

- The opportunity to earn a performance related bonus of up to an additional £2400 per annum
- 28 days annual leave, including bank holidays (and opportunity to increase annual leave for time served)
- Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more
- Healthcare cash plan
- Company pension
- Group life assurance
- Internal development programmes
- Career progression

**About Us**:
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.