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Receptionist
3 weeks ago
**Dental Receptionist required for a busy 17 Surgery Dental Practice working 40 hrs per week to be worked across the practice opening hours.**
**Monday 8am-8pm, Tuesday 8am-8pm, Wednesday 8am-8pm, Thursday 8am-8pm, Friday 8am-6pm, Saturday 9am-6pm, Sunday 10am-4pm**
**Experience of working on reception is essential however training will be provided.**
**Performance**
- Take ownership of the daily and weekly tasks to be completed by the reception team.
- Support the promotion of patient choice and provide information about products, services, promotions, available finance options and oral health products.
- Conduct regular system reviews to identify and action issues around debt, open courses, DNAs and EDI's.
**People**
- Build and nurture great working relationships with the Clinical team
- Be actively involved in the smooth running of the practice by working well with your practice team, including rota's for the reception team.
- Share your knowledge and experience with team members and undertake any suitable training to enhance your job role
**Process**
- Fill the diary and optimise appointment booking by using the principles of colour coded SMART diaries
- Take ownership for all aspects of money management including transmitting electronic claims daily (EDI)
- Comply with the mydentist health and safety policy and all relevant risk assessments including ergonomic
- Always adhere to mydentist policies and procedures
**Patients**
- Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times
- Accurately update and protect patient information including on the patient electronic database
**Job Types**: Full-time, Permanent
**Salary**: From £10.50 per hour
**Benefits**:
- Company pension
- Referral programme
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: In person
Expected start date: 14/08/2023
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