Del0192p

NOC 3rd line engineering support, including but not limited to the following activities:

- Provide network related support to DXC deployed test and verification lab environments located in Erskine including
- Networks implementation, test and verification of Node builds
- Providing networking configurations
- Staging of equipment
- Physical patching
- Carry out testing for BAU driven changes and provide associated test reports
- Network configuration and design collateral management
- Update and appropriately record documentation in the DXC / DXC Customer provided systems
- Adhere to Project Enhancement Release (PER) processes as needed
- Validate the configurations applied by 3rd parties to Nodes against the approved configuration
- Validate the configurations applied by 3rd parties to Nodes against as part of the Node acceptance process
- Escalation for incidents reported via the service management tools (SM9) for the in-scope devices as requested by NOC Level 2
- Provide ad hoc, reactive support for high priority and short notice requests related to in scope devices
- Attend Meetings as required by the business