Sales & Marketing
2 weeks ago
At Novel Student, we believe that a vibrant and engaging community is the key to creating a memorable living experience. We are currently seeking a passionate and proactive individual to join our team as a Community Assistant at Silk Mill, our stunning property in Edinburgh.
As a Community Assistant, you will be the primary point of contact for all leasing and sales enquiries at Silk Mill. You will work closely with our leasing team to showcase the property and provide potential residents with all the information they need to make an informed decision. Your exceptional customer service skills and in-depth knowledge of the property will be instrumental in securing leases and driving occupancy.
**Responsibilities**:
- Handle all leasing and sales enquiries, responding promptly and professionally
- Showcase the property to potential residents, highlighting its unique features and amenities
- Provide accurate and detailed information about available units, floorplans, pricing, and leasing terms
- Conduct property tours and answer any questions or concerns from potential residents
- Assist with lease signings, ensuring all necessary documents are completed accurately and efficiently
- Collaborate with the marketing team to organize and execute local marketing initiatives to attract prospective residents
- Plan and organize resident events and activities to promote a sense of community and engagement
**Requirements**:
- Previous experience in sales, leasing, hospitality or customer-facing role
- Excellent customer service and interpersonal skills
- Strong communication and presentation skills
- Self-motivated and proactive with the ability to work independently
- Knowledge of the local market and student accommodation trends in Edinburgh
- Flexible schedule, including some evenings and weekends
- Proficiency in MS Office and property management software is a plus
We offer a competitive hourly rate of £11 and a full-time schedule. In addition, you will have the opportunity to work in a dynamic and fast-paced environment with a supportive team.
**Job Types**: Full-time, Permanent
**Salary**: £11.00 per hour
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: In person
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