Dietetic Assistant

**JOB SUMMARY The post holder will**: under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of therapeutic interventions, psychological and physical care to a defined group of people. as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential. develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

demonstrate an understanding of the care and treatment programmes required for a designated group of service users. To instruct, advise & guide service users, family and carers in therapeutic interventions and make the appropriate adjustments independently (within own competence and skill set) and be able to communicate any changes to service users and registered health care professionals. be required to concentrate for periods of time, depending upon the care intervention/care plan This may include areas of work requiring physical effort, with regard to risk, health & safety. exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks.

Assess situations, identify and resolve potential problems, within own competence and skill set. ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values. contribute to the care planning process.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received. assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role and in line with Trust policy and training) attend to the service users personal care needs as and when required.

participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role/service) KEY RESULT AREAS: 1.1 Care provision: To deliver excellent levels of customer services to people. Work with a degree of independence within defined parameters, as directed by a registered health care professional (or associate practitioner if part of the team). Prioritise own tasks, exercising initiative and judgement in response to peoples needs. Refer and seek guidance/supervision on issues outside of post holders level of competency or authority to more senior health care professionals.

Contribute to the initial assessment/admission/discharge process and formulation/implementation of individualised packages of care to help maximise service user recovery/rehabilitation potential. Act as a link or associate link for a specific area of practice (as appropriate). Clearly, accurately and contemporaneously, contribute to care documents, report observations and other service user information, in written and electronic format. Demonstrate competent IT skills, accurate data inputting and use of the internet.

Accurately record therapeutic observations relevant to the desinated profession Identify potential risks and respond appropriately. Contribute to ensuring service user needs are met eg, emotional, personal, basic wound care, dietary, environmental etc, ensuring their privacy, dignity, rights and choices are maintained at all times. Support individuals to self-manage their own health and social wellbeing and promote individuals positive self-esteem and sense of identity. Participate in the management and support of individuals who exhibit challenging behaviour or present a significant imminent risk to themselves or others.

Recognise and respond to changes in their presentation, including reporting the issue to a registered health care practitioner/associate practitioner as required. Respond appropriately to any emergency situation. Participate in supportive observation/interventions minimising the negative effects of disruptive/abusive behaviour, or in the prevention and management of violence and aggression (PMVA) (as appropriate). Utilise de-escalation and physical control techniques as necessary.

Contribute to the reduction of hazards in the environment, considering safety, security, theft or damage. Use effective verbal/written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Adapt style of communication to respond to service user communication difficulties and psychological, social, physical and spiritual needs. Work with sensitivity and an understanding of the issues experienced by service users.

Ensure moving and hand