Claims Validation Investigator
2 weeks ago
Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Claims Validation Investigator to join their fast-paced claims division.
To investigate, evidence and validate claims to optimise claims resolution.
- Provide value added evidence on liability, indemnity and CFU investigations.
- To utilise desktop investigative and validation tools to validate or repudiate claims
- To mitigate supplier claims spend by producing a quality and efficient investigation service
Key Responsibilities:
- Collaboration with all claim’s functions to provide a value-added investigations service.
- Prioritisation of tasks in accordance with the business needs and in line with SLAs
- Engaging with customers, witnesses and third parties to obtain key evidence to support decision making on indemnity and liability.
- Validation of Fire and Theft claims utilising desktop investigation tools
- Investigation and production of quality evidence for large loss and CFU referrals
- Assist with the investigation of Fraud rings
- Any other Ad hoc task as the needs of the business dictate
Critical Competencies:
- Strong persuasive and investigative skills
- Good customer engagement skills
- Ability to balance customer experience with tenacity required to achieve the optimum outcome
- Ability to use own initiative to explore all options to achieve the best outcome for the business.
- Motivated self-starter.
- Ability to work as a team.
IND1
**Job Types**: Full-time, Permanent
**Salary**: £33,000.00-£36,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Liverpool, Merseyside: reliably commute or plan to relocate before starting work (required)
Application question(s):
- You will need to be UK based
**Experience**:
- insurance: 3 years (required)
Work Location: One location
Reference ID: A7769
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