Front of House Supervisor
5 months ago
**Responsibilities**:
- Ensure excellent customer service and guest satisfaction
- Liaise with other departments to ensure the smooth running of the day to day operations
- Create and maintain a positive and welcoming atmosphere for guests
- Handle customer complaints and resolve any issues that may arise
- Collaborate with the kitchen staff to ensure smooth communication and efficient service
- Maintain cleanliness and organization in the front of house area
- Assist with the training and development of younger staff
- Report to the assistant restaurant manager and all above
**Experience**:
- Previous experience in a similar role in the restaurant or hospitality industry
- Strong knowledge of food safety regulations and best practices
- Ability to multitask and work in a fast-paced environment
- Reception Experience
- Excellent communication and interpersonal skills
- Knowledge of bartending
- Experience in team management and staff training is preferred
- Hotel background or knowledge is an advantage
If you are passionate about providing exceptional customer service, have experience in managing a team, and thrive in a fast-paced environment, we would love to hear from you.
**Job Types**: Full-time, Permanent
**Salary**: £23,500.00-£25,500.00 per year
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to Commute:
- Barnstaple, EX31 4NL (required)
Work Location: In person
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