Receptionist

5 months ago

Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

We are looking for an enthusiastic, highly organised and motivated receptionist, to join our admin team.

Psychological Therapies are a mental health out-patient department, who work with people experiencing issues such as severe anxiety, depression, post-traumatic stress disorder, obsessive-compulsive disorder, complex trauma etc., in a number of different ways

Psychological Therapies service are looking for an enthusiastic, compassionate and highly motivated receptionist to join us, in a challenging but rewarding role.

**Applicants will need to have**:
The ability to work effectively as part of a team, as well as on their own.

Excellent telephone manner.

Provide the highest standard of care.

Excellent communication, motivation, organisational skills and ability to multi task.

Excellent interpersonal and communication skills.

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you

TeamNottsHC

To provide reception duties, taking phone calls, welcoming all visitors and service users to the unit.

Ensure the reception area is welcoming and tidy at all times

Using intercom system to allow patients to enter and exit the building, including booking them in.

Receive and distribute mail as required.

Update noticeboards and posters.

Maintain healthcare records including computerised systems and databases.

To receive and make internal and external telephone calls from staff/service users, patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.

Input clinical date and maintain.

Word process correspondence including letters, memos and collating reports.

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