Receptionist Administrator Apprentice

All Locations- Emsworth- All Departments- Business Apprenticeship- Advertising Salary- £13,000 - Monday-Friday 08:30-17:00 (37.5 hours per week)- Vacancy Type- PermanentPETA Ltd are proud to be working with an established solicitors to recruit a Receptionist Administrator Apprentice. Do you have an interest in administration and law? Are you looking to kickstart your career in the legal field? If the answer is YES, we could have the ideal role for you.

The Receptionist Administrator Apprentice will ensure the efficient and effective management of reception and undertake general administration duties.

**Training to be provided**:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

**About the role**:
The Receptionist Administrator will be responsible for the following duties:

- Greeting clients and visitors in a friendly, professional manner and keeping them well informed whilst dealing with their query
- Providing new clients with the relevant paperwork for completion
- Managing the switchboard, answer and transferring calls in a timely and efficient manner ensuring that full details of the client are taken
- Ensuring reception area, waiting areas and interview rooms are clean, safe and tidy
- Taking accurate messages in the absence of the fee earner or secretary
- Keeping accurate records of all visitors/documents delivered and staff whereabouts
- Post - opening post daily, collecting outgoing post and preparing for collection by either Royal Mail or DX
- Opening and closing new files for all departments, electronically using DPS and creating new file & sling for manual records
- Packaging, indexing closed files and archiving in basement
- Inputting time recording data and preparing weekly statistical report for distribution
- Inputting data in a timely and efficient manner
- Typing attendance notes
- Opening and closing of the reception area
- Receiving and storing stationary items and re-ordering toners/printers when required
- Complying with Law Society/ Lexcel standards/office manual
- Marketing
- Reviewing and communicating on Client feedback through Social Media/Google
- Raising company profile through social media
- Reviewing and communicating through the company Facebook page
- Reviewing A2 IT profiling

**What are the career prospects at Andrew & Andrew Solicitors Limited?**

**Essential Skills**:
It is essential that the Receptionist Administrator has the following skills and personal qualities:

- Proven organisational skills
- Ability to deal with difficult situations using tact and diplomacy
- Effective IT skills
- Customer service experience
- Experience using social media
- GCSEs in maths and English with at least a grade C / 4 are required