Office Admin Assistant

3 weeks ago


Chester, United Kingdom Total Pool Chemicals Full time

Total Pool is an online retailer of swimming pool and spa chemicals, based in Tarvin just outside Chester. We are searching for an office admin assistant to join our small team, working full-time (40 hours a week), Monday to Friday. The job will be a permanent role.

**KEY TASKS**:

- To take phone calls and respond appropriately to each enquiry.
- To deal with customers requests and order changes.
- To be knowledgeable and enthusiastic about our products and able to advise our customers effectively (training will be provided).
- To resolve any stock or despatch issues and liaising with customers as appropriate.
- To update the website with returned stock and products.
- To enter new stock onto the website and maintain accuracy and integrity of product information.
- Obtaining prices from suppliers and generating quotations for clients.

**ESSENTIAL SKILLS**
- Experience of working in an office administrative environment.
- Good communication skills to liaise effectively with customers, suppliers and colleagues.
- Utmost attention to detail - to minimise mistakes and ensure correct process.
- Teamwork - to be able to work with others and build productive relationships.
- Be self-motivated, highly organised, able to work under time pressure and use initiative.

**DESIRABLE SKILLS**
- Experience of e-commerce websites and systems.
- Experience of managing social media accounts and related content development.

**Job Types**: Full-time, Permanent

**Salary**: From £11.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


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