Sales Assistant

3 weeks ago


Wimbledon, United Kingdom Wimbledon - AELTC Full time

**Job details**:

- Posted 07 August 2023
- Job type Permanent
- TeamMarketing & Commercial
- Reference009407
- Expiry 21 August 2023

**Job description**:
We are looking for a Sales Assistant to join our team 3 days per week.
Job Title: Sales Assistant (3 days per week)

Department: Retail

Reports To: Shop Manager

**What you will be doing**:

- Ensure guests receive the highest levels of customer service whilst always representing the brand.
- Greeting customers who enter the shop and assisting with their enquiries.
- Processing payments through the tills.
- Restocking shelves and fixtures with merchandise.
- Reporting discrepancies and problems to a supervisor.
- Giving advice and guidance on product selection to customers.
- Keeping the store tidy and clean.
- Assisting with taking receipt of deliveries to the Shop and with movements of stock between outlets and stockrooms around the site.
- Working within established health and safety guidelines.
- Weekend work will be a requirement of the role with a three-in-seven rota in place to ensure adequate staffing levels throughout the year.

**What part your role will play in The Championships**:

- The Retail Assistant will work as part of the departmental team to ensure the smooth-running retail operation within The Museum Shop.
- Longer hours will be required during the fortnight of The Championships.

**About You**:
**Essential**:

- Good communication skills

**Desirable**:

- Strong work and customer service ethic
- An ability to self-motivate when working alone as well as to work as part of team
- A clear understanding of the Wimbledon brand and aesthetic
- An ability to work well in a team environment with good interpersonal and communication skills.

**About us**:

- The All England Lawn Tennis Club (Championships) Limited (AELTC) organises and stages The Championships, Wimbledon, widely regarded as the world’s premier tennis tournament, hosted on the Grounds of one of the world’s most prestigious tennis clubs.
- Our business has grown in recent years and we expect that success to continue. We have plans to further improve our facilities and invest in our people in future years. Our success is important to us, and we are guided by our key values of Heritage, Integrity, Respect and Excellence.
- The Wimbledon Shop’s role is to generate additional revenues at The Championships and throughout the year, offering a wide range of official merchandise including apparel, souvenirs, towelling, rackets, and bags.
- The Museum Shop is open seven days each week and welcomes almost 90,000 visitors each year, outside of The Championships.
- The Museum Shop Sales Assistant reports to the Museum Shop Manager to ensure the smooth day to day operation of the Museum Shop.


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