Infrastructure Engineer

**Infrastructure Engineer - Azure & O365 Focused**

**Location**:Hybrid - Tamworth and Home Working - **_required onsite once a month*_**

**Salary & Benefits**: Above Market Average Salary + Strong Car Allowance + Paid Microsoft Qualifications

**Hours**: Monday to Friday 09:00am - 17:30pm (with some flexibility on start and end times)

**Overview**

Our client, an outstanding and well-established IT outsourcing company, are seeking an IT infrastructure specialist to work on projects for their clients implementing and supporting solutions - across onsite, Cloud and hybrid deployments.

Time will also be spent on BAU and escalations of existing clients, as well as guiding other members of the Infrastructure team.

**Key Responsibilities**
- Working as part of teams focused on specialist areas including: Systems or Networking or Applications
- Majority of time will be dedicated to project installations, with the expectation that to be able to demonstrate substantial experience of supporting solutions across onsite, Cloud and hybrid deployments
- The remainder is to be spent on BAU and escalations; guiding other members of the Infrastructure team, as well as completing site audits, attending occasional presales meetings and supporting tender documentation
- To configure, troubleshoot and install Microsoft Server (physical and virtual)
- To configure, troubleshoot and install VMware and/or Hyper-V
- Experience with either Mimecast, Sophos, or Peppermint
- To liaise with 3rd party vendors to resolve performance and reliability issues, including root cause/permanent fix
- To provide occasional on-call support out of hours
- To provide scheduled out of hours change support as part of planned maintenance
- To adhere to policies and procedures that contribute to the maintenance of ISO, Data Protection and ITIL based standards/processes (Incident, Problem, Change, Asset and Release Management)

**Technical Skills**

**Essential - A Combination of the Following (There is No Expectation to Have Experience With All)**
- Microsoft Server (physical and virtual implementation)
- VMWare and Hyper V installation and configuration
- O365 and Azure
- Citrix Server
- Installation and configuration of disk and tape backup and replication technologies (LTO, DFRS, Cloud, DPM)
- Core knowledge of common Microsoft Server products (Exchange, SQL, SharePoint, CRM)
- Monitoring & Management technologies (SCOM, PRTG, IPAM) + Remote Access Tools (RDP, KVM, Bomgar)
- Microsoft Operation Manager
- Skills in security technologies & practices
- Experience within a Data Centre/Server Room environment
- Some experience with voice technologies - ISDN, VOIP, SBC

**Desirable**
- ITIL/ISO2000

**Qualifications - A Combination of the Following (No Expecation to Have Experience With All)**
- MSCA or MCSE
- Cisco CCNA/P Security
- Citrix CCA
- VMware VCP

**Additional Experience**
- Experience within IT Services/Outsourcing - working to customer SLAs and/or ISO27001
- Customer focused background

**Miscellaneous**
- OT payments where applicable
- Standby allowance
- Funded training and exams
- Training bonus

If this role sounds like it could potentially be appropriate for you, please don't hesitate to submit your CV - there is lots of flexibility with this role, and there is no expectation to have the full range of the experience outlined above.

**Miscellaneous**:

- Monday to Friday, 37.5 hours a week
- 23 days annual leave rising to 27
- Qualifications allowance payable upon successful completion of funded accreditations
- Overtime allowance

"Infrastructure" "Azure" "O365" "Solutions" "Tamworth" "Birmingham" "Lichfield" "Burton" "Walsall" "Sutton Coldfield" "IT MSP" "Staffordshire" "West Midlands" "Leicestershire" "Nottinghamshire" "Derbyshire"