Waitress/waiter

1 week ago

Wolverhampton, United Kingdom Anchor Inn Full time

We're looking for a hard working, charismatic, attentive individual with a strong eye to detail. We aim to provide full flexibility regarding shift patterns and availability.

This position will be predominantly weekend shifts, with potential of mid-week shifts increasing during the holiday periods. Ideal for a student who would like to fill their time with increasing their job experience or an individual in full time work looking to increase their income.

Duties include:

- Giving every guest a friendly welcome when they enter the business
- Explaining the service cycle, our products, our great offers and events
- Serving guests in turn, quickly and efficiently
- Using situational selling -making recommendations that are appropriate to the guest
- Serving and presenting all our food and drink products perfectly -product quality, temperature and brand standard
- Valuing our guests by engaging them in appropriate conversation / banter
- Valuing regular guests by remembering their names, their likes and dislikes, favourite products etc.
- Talking to every guest about the guest experience survey
- Checking guests are enjoying their meals
- Dealing with guest queries and complaints quickly and professionally
- Giving every guest a genuine farewell and encourage them to return

**Job Type**: Part-time

**Salary**: £5.28-£10.42 per hour

Expected hours: 5 - 10 per week

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (required)

Work Location: In person

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