Medical Receptionist

4 days ago

Dalton in Furness, United Kingdom Market Street Medical Practice Full time

**MARKET STREET MEDICAL PRACTICE**

**JOB DESCRIPTION - MEDICAL RECEPTIONIST**

**Job Title: Medical Receptionist**

**Reports to**: **Sam Thornley**

**Hours: 20 hours per week**

**Job Summary**:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

**Responsibilities**:

- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
- Advise the patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required.
- Ensure that all new patients follow correct registration procedures

Premises:

- Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.
- Make sure the waiting room is tidy as necessary

1

**MARKET STREET MEDICAL PRACTICE**

**JOB DESCRIPTION - MEDICAL RECEPTIONIST**

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
- The duty of confidentiality remains with you even after ceasing employment

**Health & Safety**:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.

**Equality and Diversity**:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

2

**MARKET STREET MEDICAL PRACTICE**

**JOB DESCRIPTION - MEDICAL RECEPTIONIST**

**Personal/Professional Development**:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

- Participation in an annual individual performance review
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

**Quality**:
The post-holder will strive to maintain quality within the practice, and will:

- Alert other team members to issue

  • Medical Receptionist

    7 months ago

    Dalton in Furness, United Kingdom Market Street Medical Practice Full time

    **MARKET STREET MEDICAL PRACTICE** **JOB DESCRIPTION - MEDICAL RECEPTIONIST** **Job Title: Medical Receptionist** **Reports to**:Sam Thornley** **Hours: 25 hours per week** **Job Summary**: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general...

  • Medical Receptionist

    2 days ago

    Dalton in Furness, United Kingdom Market Street Medical Practice Full time

    **MARKET STREET MEDICAL PRACTICE** **JOB DESCRIPTION - MEDICAL RECEPTIONIST** **Job Title: Medical Receptionist** **Reports to**:Sam Thornley** **Hours: 25-30 hours per week** **Job Summary**: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general...

  • Care Navigator

    6 months ago

    Sutton-In-Ashfield, United Kingdom King's Medical Centre Full time

    King's Medical Centre is a GP practice based in the centre of Sutton-in-Ashfield. With 9,400 registered patients, we are a busy team who work closely together to ensure we deliver an excellent service to our patients. We are seeking a part-time receptionist to join our existing team. The vacancy is for 25 hours over five days. We have fixed reception shifts...

  • Care Navigator

    7 months ago

    Sutton-In-Ashfield, United Kingdom King's Medical Centre Full time

    King's Medical Centre is a GP practice based in the centre of Sutton-in-Ashfield. With 9,400 registered patients, we are a busy team who work closely together to ensure we deliver an excellent service to our patients. We are seeking a part-time receptionist to join our existing team. The vacancy is for 25 hours over five days. We have fixed reception shifts...

  • Medical Receptionist

    7 months ago

    Barrow-In-Furness, United Kingdom Risedale Surgery Full time

    RECEPTIONIST JOB TITLE: RECEPTIONIST/ADMINISTRATOR Job Summary: The purpose of the role is to: Primarily answer telephone calls from patients regarding a variety of issues. Some face to face work on the main reception will also be required. In addition you will be required to: - Offer general assistance to the practice team and project a positive and...

  • Medical Receptionist

    10 hours ago

    Barrow-In-Furness, United Kingdom Risedale Surgery Full time

    RECEPTIONIST JOB TITLE: RECEPTIONIST/ADMINISTRATOR Due to increasing patient numbers we are employing additional staff who have a desire to help others. This job is not for the faint-hearted and can be stressful at times. Full training will be given on the use of the clinical computer system, as this forms 100% of your duties, and computer keyboard skills...

  • Office Receptionist

    7 months ago

    Moreton-In-Marsh, United Kingdom Paramount Structures Ltd Full time

    Due to continued growth, we are seeking an experienced Receptionist to join our team in Moreton-in-Marsh. The main role is to assist the operations manager by providing will be answering the telephone, diverting calls, organising the diaries of Directors and general office administration. Based in Moreton in Marsh, the role would be office based and is a...

  • Veterinary Receptionist

    1 month ago

    Sutton-in-Ashfield, United Kingdom CVS Group Plc Full time

    Veterinary Receptionist - Thompsons Veterinary Surgery Practice Site: Thompsons Veterinary Surgery Thompsons Veterinary Surgery We have a great opportunity for someone looking to be a Veterinary Receptionist and join our friendly and supportive team at Thompson Veterinary Surgery. Location: Sutton-in-Ashfield Contract: Permanent Hours: 22...

  • Veterinary Receptionist

    7 months ago

    Henley in Arden, United Kingdom Severn Veterinary Centre Full time

    We are excited to be able to offer an opportunity for a receptionist to join our team. We would consider applicants able to work part or full time. Our practice thrives in an environment of collaboration and teamwork and we are supported by a fantastic group of people with a diverse range of interests and qualifications. We have a huge range of development...

  • Veterinary Receptionist

    9 hours ago

    Henley in Arden, United Kingdom Severn Veterinary Centre Full time

    We are excited to be able to offer an opportunity for a receptionist to join our team. We would consider applicants able to work part or full time. Our practice thrives in an environment of collaboration and teamwork and we are supported by a fantastic group of people with a diverse range of interests and qualifications. We have a huge range of development...

  • Outpatient Clinic Receptionist

    7 months ago

    Sutton-In-Ashfield, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen within the Renal department based at the Mike Cassidy Unit over at Kings Mill Hospital Campus for an Outpatient Receptionist. This post is 18 hours per week days to be confirmed. 6 months secondment. You must be an enthusiastic and reliable team player, able to work under pressure, have excellent customer service skills,...

  • Endoscopy Receptionist

    7 months ago

    Barrow-In-Furness, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    **The overall purpose of the role is to**: Provide a professional and efficient reception service to the Endoscopy day case unit, ensuring that all patients and visitors are welcomed to the department in an appropriate manner whilst adhering to the Trust Policy and Data Quality. Provide professional, comprehensive and effective administration support...

  • Gp Receptionist

    7 months ago

    Sutton-In-Ashfield, United Kingdom Woodlands Medical Practice Full time

    Receive and record requests for home visits. Make new and follow-up appointments for surgeries and clinics. Process same day prescriptions for the doctor to check and sign. Recording and posting of mail. Maintain stationery stocks in reception and consulting rooms. Maintain tidiness in reception and waiting areas. Check security of building before leaving...

  • Department Receptionist

    8 hours ago

    Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    Make appropriate preparations for all admissions, to ensure that a smooth and professional service is provided to all patients/ Ensure that Case Notes and associated documents are properly maintained in a complete, orderly and accurate state, thus ensuring their suitability for use by medical and midwifery staff at all times. Ensure medical case notes are...

  • Department Receptionist

    2 days ago

    Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    Make appropriate preparations for all admissions, to ensure that a smooth and professional service is provided to all patients/ Ensure that Case Notes and associated documents are properly maintained in a complete, orderly and accurate state, thus ensuring their suitability for use by medical and midwifery staff at all times. Ensure medical case notes are...

  • Cardiology Virtual Triage PPC

    1 hour ago

    Sutton-In-Ashfield, Nottinghamshire, United Kingdom NHS Full time

    Sherwood Forest Hospitals NHS Foundation Trust The Cardiology department at King's Mill Hospital is seeking an experienced and enthusiastic Virtual Triage Patient Pathway Co-ordinator to join our dynamic and busy team. We are dedicated to providing exceptional patient care and are looking for a candidate who shares our commitment to excellence. As a...

  • Cardiology Virtual Triage PPC

    2 weeks ago

    sutton in ashfield, United Kingdom NHS Full time

    Sherwood Forest Hospitals NHS Foundation Trust The Cardiology department at King's Mill Hospital is seeking an experienced and enthusiastic Virtual Triage Patient Pathway Co-ordinator to join our dynamic and busy team. We are dedicated to providing exceptional patient care and are looking for a candidate who shares our commitment to excellence. As a Virtual...

  • Patient Pathway Coordinator

    2 days ago

    Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    If you are looking for an interesting and varied role and would like to work as part of a friendly and busy team this could be the position you are looking for! A new post has arisen for the role of Patient Pathway Co-ordinator within the Urology Team at Kings Mill Hospital. We are looking for an enthusiastic and motivated team player with empathy,...

  • Patient Pathway Coordinator

    10 hours ago

    Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    If you are looking for an interesting and varied role and would like to work as part of a friendly and busy team this could be the position you are looking for! A position has arisen for the role of Patient Pathway Co-ordinator within the Haematology Team at Kings Mill Hospital. We are looking for an enthusiastic and motivated team player with empathy,...

  • Cardiology Virtual Triage PPC

    1 hour ago

    Sutton-In-Ashfield, Nottinghamshire, United Kingdom NHS Full time

    Sherwood Forest Hospitals NHS Foundation Trust The Cardiology department at King's Mill Hospital is seeking an experienced and enthusiastic Virtual Triage Patient Pathway Co-ordinator to join our dynamic and busy team. We are dedicated to providing exceptional patient care and are looking for a candidate who shares our commitment to excellence. As a...