Motor Vehicle Apprentice

**Service Technician Apprenticeship Job Description -** **Snows Mazda Chichester**

**Position Overview**:
We are seeking a motivated individual to join Snows Mazda Chichester as a Service Technician Apprentice. This apprenticeship offers a unique opportunity to learn the skills and knowledge necessary to become a proficient service technician in the automotive industry. Under the guidance of experienced technicians, the apprentice will gain hands-on experience, technical expertise, and a deep understanding of Mazda products and services. This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

**Responsibilities**:

- Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems.
- Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments.
- Participate in equipment installations and upgrades under supervision.
- Develop proficiency in using diagnostic tools and equipment to identify issues accurately.
- Collaborate with team members to ensure timely completion of service requests and projects.
- Follow safety protocols and guidelines to maintain a safe working environment.
- Document service activities, including work performed, parts used, and customer interactions.
- Attend training sessions and workshops to enhance technical skills and product knowledge.
- Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations.
- Assist with inventory management, including tracking parts and supplies used during

service operations.

**Working Week**:
A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30 am and ending at 5:30 pm. Nevertheless, the specific working hours may vary depending on the requirements of individual Dealers.

Approximately 20% of your total work hours will be dedicated to 'off-the-job' training. This is a mixture of online classrooms and face-to-face learning at Mazda Academy.

**Your Development and Future Prospects**:
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Stewartby.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules. Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognized qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.

**Qualification**:
The Programme lasts for 24-40 months and you'll achieve a nationally recognised qualification: Level 2 Autocare (12 months)

Level 3 Light Motor Vehicle Service and Maintenance Technician (24-26 months)

**Salary**:
Our employers determine the level of pay our learners receive. All employers are required to pay, at least, The National Apprenticeship Wage.

**Entry requirements and** **qualifications**:
Aged 16+

Grade C/4 or above in Maths and English or equivalent.

A strong interest in learning about the service and maintenance of petrol, diesel, hybrid, and electric vehicles.

Excellent problem-solving skills and attention to detail.

Ability to work independently and as part of a team.

Strong communication and interpersonal skills.

Willingness to follow instructions and learn from experienced technicians.

Basic computer skills for documentation and communication purposes.

Working towards or in possession of a valid driver's license and clean driving record.

**Recruitment Process**:
**Job Types**: Full-time, Apprenticeship

Pay: £6.40 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person