Senior Service Advisor

2 weeks ago


Nottingham, United Kingdom Stratstone Porsche Full time

**Senior Service Advisor**

**Stratstone Nottingham Porsche**

**Salary of £26,880 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**

Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? Then look no further, this Senior Service Advisor role is just for you.

As a Senior Service Advisor, you will have a passion and love for customers and get a buzz from providing a great customer experience. Recent/current experience within a customer service role would be helpful, either from hospitality, retail or contact centre type environments.

It would be great if you had a passion for the automotive industry or just an interest in cars, from how great they look to what’s under the bonnet - we don’t mind

**As a Senior Service Advisor, it is essential that you hold a full UK drivers’ licence.**

**What does the role of Senior Service Advisor involve?**
- Providing estimates, booking and scheduling service/repair work
- Advise a recommended course of action and accurately invoice for work carried out
- Ensure customers are fully informed of all available extras, accessories and value products
- Be a main point of contact and offering support and guidance to customers and managing customer complaints
- Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
- Deputise for the Service Leader

**What do you need to succeed as a Senior Service Advisor?**
- Previous / current Service Advisor experience from within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
- Great organisation/admin skills and experience using computer systems
- Upselling experience as well as being comfortable in fast-paced environment
- Able to maintain customer service levels whilst meeting KPI’s and deadlines

We offer fantastic development programmes for all team members who are committed and want to progress and fast track their career within an exciting and fast-paced industry. Alongside that, we have fantastic benefits including 22 days holiday and a wide variety of discounts.

**Job Types**: Full-time, Permanent

**Salary**: £26,880.00-£32,880.00 per year

Supplemental pay types:

- Bonus scheme

**Experience**:

- Service Advisor (automotive): 1 year (required)

Work Location: One location


  • Client Advisor

    4 weeks ago


    Nottingham, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s...


  • Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. **Duties**: - Assist customers with...

  • Service Advisor

    7 days ago


    Nottingham, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £24,000-£25,000 OTE - £31,000 Working Hours - Monday to Friday 7:30 - 17:301 in 3 Saturdays 8am-1pm Location - Nottingham Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take...

  • Service Advisor

    4 weeks ago


    Nottingham, United Kingdom Performance Resourcing Full time

    **Service Advisor** Nottingham, Nottinghamshire We are looking for a **Service Advisor **for a **Franchised Car Dealership** in the **Nottingham **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills and experience in a selling/customer...

  • Service Advisor

    4 weeks ago


    Nottingham, United Kingdom Autoskills UK Full time

    Location Nottingham - Sector: Dealership - Job type: Permanent - Salary: £32k per year - Contact: Chris Gillespie - Contact phone: 0333 222 5978 - Salary high: 32000 - Salary low: 32000 - Job ref: JO0000041365 - Published: 8 days ago - Expiry date: 2023-02-15 - Startdate: ASAP SERVICE ADVISOR Basic Salary - £25,000 OTE - £32,000 + Working Hours - 47...

  • Service Advisor

    4 weeks ago


    Nottingham, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Nottingham** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    4 weeks ago


    Nottingham, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Porsche Nottingham** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    4 weeks ago


    Nottingham, United Kingdom Statstone Porsche Full time

    **Service Advisor** **Stratstone Porsche Nottingham** **Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    4 weeks ago


    Nottingham, United Kingdom Pendragon Full time

    **CarStore Nottingham** **Salary of £23,103 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at CarStore Nottingham As...


  • Nottingham, United Kingdom Harper Finance Full time

    Senior HR Advisor  £Permanent  Mansfield – Flexible working/Hybrid  Full Time Monday – Friday  Harper Recruitment Group are working in partnership with a highly reputable educational establishment based in North Nottinghamshire. They are looking for an experienced HR Advisor to lead and take ownership of the employee relations experience. Due to...

  • Service Advisor

    3 weeks ago


    Nottingham, United Kingdom Pendragon PLC Full time

    Service Advisor Stratstone Jaguar Land Rover Nottingham Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    4 weeks ago


    Nottingham, United Kingdom John Ryan Group Ltd Full time

    Service Advisor - Handyman Headquarters Are you a customer service whiz with experience in all things handy? Join us for the launch of Handyman Headquarters as a Service Advisor and be the friendly face our clients will rely on for expert assistance! About Us: Handyman Headquarters is going to be the one-stop-shop for all things maintenance and repair in...

  • Service Advisor

    4 weeks ago


    Nottingham, United Kingdom Vertu Motors Full time

    **About us** Here at Bristol Street Motors Renault Nottingham, we have a fantastic opportunity for an experienced Service Advisor to come and join our team and help deliver the outstanding customer service that represents this brand. If you would like the opportunity to join one of the largest Motor Retailer's in the UK, then this could be the ideal role for...


  • Nottingham, United Kingdom Kaplan International Full time

    **College Services Advisor** **University of Nottingham International College (UNIC)** **£22,500 per annum + benefits** We are looking to appoint a College Services Advisor within our successful College Services team at University of Nottingham International College. The role will have a strong focus on student experience and progression, college...

  • Senior HR Advisor

    2 weeks ago


    Nottingham, United Kingdom Finegreen Full time

    We are supporting a NHS organisation in the East Midlands region to recruit a Senior HR Advisor to provide a quality senior level operational HR service to specified Directorates. The Senior HR Advisor will work directly with the HR Business Partner and Directorate Managers to identify and resolve HR and workforce issues. Main role responsibilities: * ...

  • Service Advisor

    1 week ago


    Nottingham, United Kingdom Mertrux Limited Full time

    Applications are invited for the posts of Service Advisor (Van and Truck) for Mertrux. This is a full time position and will be based at Mertrux Nottingham - the position reports to the Aftersales Manager. Mertrux is the leading Mercedes-Benz and FUSO Commercial Vehicle Dealer in the East Midlands. With dealerships in Derby, Nottingham, Leicester and...


  • Nottingham, United Kingdom Cherry Professional Limited Full time

    **Customer Service Advisor | Nottingham | £23,000-£26,000 **Are you focused on providing excellent Customer Service both written and verbal and looking for a growing company? The team within this** Nottingham **based company are very supportive and have a great office environment with nice breakout areas and social events for you to enjoy with your...


  • Nottingham, United Kingdom Cherry Professional Limited Full time

    **Customer Service Advisor | Nottingham | £23,000-£26,000**Are you focused on providing excellent Customer Service and looking for an opportunity to progress within a growing company? The team within this** Nottingham **based company are very supportive and have a great office environment with nice breakout areas and social events for you to enjoy with...


  • Nottingham, United Kingdom Page Personnel Full time

    Friendly and fast paced working environment - Modern Working Environment **About Our Client**: My client is a family run business supplying ventilation equipment across the UK. As a Customer Service Advisor you will be responsible for: - Handling inbound calls - Processing orders - Supporting to grow their customer base - Working closely with other team...


  • Nottingham, United Kingdom Manpower Group (UK) Full time

    Sytner Nottingham is looking for a Service Advisor Apprentice. Your role We are currently recruiting for an Aftersales Service Advisor Apprentice for. The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers. Job description We are currently recruiting for an...