Bicycle Mechanic

Welcome to On Yer Bike, your trusted destination for all things cycling Since our inception in 1992, we've been committed to serving the cycling community with quality products, expert knowledge, and unparalleled customer service.

As a family-run business, we understand the importance of community, and we strive to create a welcoming environment for cyclists of all ages and experience levels. Our team is composed of passionate cycling enthusiasts who are always eager to share their expertise, whether you're a seasoned rider or just getting started.

We specialize in a diverse range of bicycles, from traditional road and mountain bikes to the latest in e-bike technology. Our staff are highly knowledgeable about the products we offer and can help you find the perfect bike to suit your needs. In addition to bikes, we carry a wide variety of accessories, gear, and apparel to enhance your cycling experience.

At On Yer Bike, we believe in fostering lasting relationships with our customers. Our service doesn't end with your purchase; we offer comprehensive repair and maintenance services to keep customers bike in top condition. We're here to support them on every step of their cycling journey.

Beyond our shop, we're dedicated to giving back to the community. We regularly host events, group rides, and workshops to bring cyclists together and promote a healthy, active lifestyle. It's our way of saying thank you to the community that has supported us for so many years.

Whether looking for a new bike, need a repair, or just want to chat about cycling, we're here for everyone

**Job Opportunity: Bicycle Mechanic**

We are excited to invite a motivated and customer-focused Bicycle Mechanic to join our dedicated team. As a key member of our workshop department, you will play a crucial role in helping us achieve both our sales and workshop targets while delivering outstanding customer service. Your responsibilities will range from assisting customers in choosing the right product replacments to maintaining and managing your daily workshop schedule.

**Key Responsibilities**:

- Assist customers in selecting the best products to meet their needs, offering expert advice and upselling when appropriate.
- Communicate with customers in a clear and friendly manner, ensuring a positive shopping experience.
- Keep accurate and organized records of sales, customer interactions, and warranty claims.
- Work collaboratively with the sales team to achieve and exceed monthly sales targets.
- Help manage pre-delivery inspections on bikes and ensure high-quality standards.
- Be able to fully diagnose and repair both analog and electric bikes from a range of brands in a timely and to a very high standard

**What We're Looking For**:

- Strong proficiency in English, with excellent communication skills
- Exceptional organizational abilities and attention to detail
- Basic math skills to handle sales transactions and process orders
- Familiarity with regular and electric bikes is a a MUST
- Prior bicycle workshop expirience is also crucial

**What We Offer**:

- A dynamic and supportive work environment with a strong emphasis on teamwork and personal growth
- Up to 50% off in-store staff purchases
- Participation in our Cycle to Work scheme
- Opportunities to test out our bikes at ride demos and other cycling events

Pay: £11.44-£14.50 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- No weekends
- Overtime

Supplemental pay types:

- Bonus scheme
- Performance bonus

Application question(s):

- What are your hobbies and interests do you have?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)
- Bicycle mechanics: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person