Account Support Executive

4 weeks ago

Ipswich, United Kingdom Lighthouse Personnel Ltd Full time

**Account Support Executive**
- ‘Recruiting for your future success’_

Our client is the UK’s fastest growing hydration specialists. They provide exceptional coffee, water, juice and vending solutions to over 8,000 commercial organisations, enabling them to provide welcome refreshments when they’re needed most.

With nearly 20 years in business, their experience and expertise are unrivalled, and their passionate team is committed to creating bespoke solutions that exceed your expectations and delight your customers, team and visitors. They are now looking for an **Account Support Executive **to join their growing team.

**Account Support Executive**
- **£28k Per Annum DOE | Ipswich | **Bonus Scheme | 22 Days Annual Leave + Bank Holidays | Birthday Off | Sick Pay | Regular Company Events | Regular Wellbeing Initiatives | Free Company Lunches Once Per Month | Annual Salary Reviews | Growing Team | Personal Development |

**Duties (to include but are not limited to)**:

- Creation and updating of price lists
- Point of contract where issues are identified during post install call by Customer Service
- Arranging design and branding of machines for clients where there are bespoke requirements
- Sorting supplier accreditation/product data sheets/audit records for clients.
- Requesting and managing PO requests from group clients for annual rental/maintenance contracts.
- Supporting Customers with general information or data requests.
- Supporting the Sales Team Members with general information or customer insight (which may require telephoning into Customers to gain this insight).

**Person Specification**:

- 1-2 years Sales Support/administration experience
- Understanding of sales performance metrics
- Experience with CRM software and MS Office
- Strongcapability to communicate effectively to build and maintain relationships with both internal and external stakeholders
- Target driven and results orientated with a proven track record of consistently meeting or exceeding sales targets
- Sales and Customer service experience, ability to multitask and keep a “cool” head in times of pressure.
- Ability to develop an understanding of customer needs and requirements and an ability to learn and retain product specific information
- Good attention to detail
- prides themselves on working with accuracy
- Organisation - exceptional organisation skills and ability to multi-task, prioritise and manage time effectively
- Capability and flexibility in adopting new skills to understand the value of robust sales processes
- A self-starter who’s able to work independently and create new tasks for completion without the need for on-going instruction.

LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT.

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.

If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.

**Salary**: Up to £28,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location

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