Customer Service Executive
2 weeks ago
**Bela Recruitment** is currently seeking a **Customer Service Executive** (Office Based) to work in **Dungannon Tyrone, Northern Ireland**.
(30 Seconds from the Dungannon M1 Junction).
**The Company**
**Responsibilities**
Ensure excellent levels of customer service to key accounts.
Create warehouse pick notes for all orders, create reports, stock/order adjustments, order entry, & processing exchanges (training provided).
Ensure all service level agreements are being followed, to ensure excellent service.
Work with other departments to provide support and meet deadlines.
This job will require multi-tasking, problem-solving and using your initiative to solve issues, however, the team/manager will ensure you have time to learn the job and grow your skills.
**Requirements**:
Customer Service experience or similar experience gained in a commercial setting with problem-solving and multi-tasking duties, ideally gained in an office environment processing sales orders or managing customers.
Ability to prioritise and manage time effectively.
Strong attention to detail.
Able to work in a team, or independently.
Strong working knowledge of Microsoft Office Word, and Excel and willing to learn the in-house IT system.
GCSEs (minimum of 4 at grade C or above, including Maths and English) or equivalent qualifications or experience.
**Rewards**
Salary between £21,000 - £24,000
Working for a fantastic local employer.
Pension.
Paid Holidays.
Onsite Parking.
Career progression & development opportunities.
**How to Apply**
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£24,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Application question(s):
- Do you live local to Dungannon and can commute to the office daily?
**Experience**:
- Customer Service: 1 year (required)
Work Location: In person
Application deadline: 09/06/2023
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