Customer Service Rep

7 months ago


Horley, United Kingdom Pertemps Network Group Full time

**Customer Service Rep**:

- 447104144**£23,000 - £25,000 Per Annum**
- Full Time**Permanent**

**Horley, Surrey**

**Customer Service And Call Centre**

**Job Description**:

- Pertemps are working with a reputable organisation based near Crawley who are looking for a Customer Service Coordinator to join their growing and ambitious team. Fantastic opportunity for someone with strong customer service & IT skills, eager to build a rewarding career with a forward-thinking organisation.
- **What's in it for you?**
- Monday to Friday, 8.30am - 4.30pm- Up to £25,000pa DOE- Company benefits: 28 days holiday (including Bank Holidays), contributory pension, free parking & good public transport links**The Role**:

- Processing of quotations, orders, and sales in effective manner.- Handling customer queries & complaints, investigating issues and resolving within a timely manner.- Maintaining customer records on the inhouse CRM.- Working closely with internal stakeholders to ensure a smooth customer experience for the customer.- Effectively managing a customer base and accurately report progress through the CRM system.- Working closely with the operations and product team to provide partners with a seamless operational service.**The Person**:

- Ideally previous experience in a similar, office-based role- Strong IT skills including MS Packages Word & Excel- Confident communicator, both written & verbal- Strong planning / organisational skills with ability to multitask and manage a busy workload**Pertemps**:
**Kayla Caruth** 01293 646999
Division 447**Pertemps Crawley**
- 1A Brittingham House
- Peglar Way
- Crawley
- West Sussex
- RH11 7AE
- 01293 646 999



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