Store & Ecommerce - Assistant (Full Time)

7 months ago

Leamington Spa, United Kingdom Cashbrokers Leamington Spa Full time

Cashbrokers Leamington Spa are looking for a full-time (part-time considered) retail and ecommerce assistant to work in our busy store based in Leamington Spa.

At busy periods and to support staff holidays you will serve customers in store, completing Pawnbroking, Buyback, Retail, Precious Metals buying/selling and foreign exchange transactions.

A full-time position, and you will need to be available 5 days a week between Monday and Saturday, working 2 out of 4 Saturdays with an alternate weekday off.

This is an incredibly diverse role, with no two days the same.

Duties will include:

- Preparing & photographing items for sale online via eBay and other e-commerce sites; packaging and dispatch of items sold, handling returns and enquiries.
- Processing of loans, buybacks, foreign exchange, and retail transactions over the counter
- Valuation and testing of Jewellery, Electrical and other items for purchase, resale, and lending.
- Dealing with customer enquiries, answering the telephone and general admin duties.

**Required Skills**:

- Must be a fluent English speaker with excellent written ability.
- Customer Service either face to face or via the telephone.
- Previous experience within an eCommerce and/or social media role is desirable, but
- not essential.
- Experience within a retail or ecommerce environment preferred.
- Basic photography skills would be beneficial.
- Basic Maths
- IT Literate

The person we are looking for should possess the following attributes:

- Excellent communication skills, both written and verbal.
- Keen to progress, develop and take ownership of their role.
- Approachable and helpful
- Have a friendly and engaging personality.
- Happy to work independently.
- Reliable and trustworthy
- Able to multitask.
- Be able to build longstanding customer relationships with a focus on excellent service.
- The ability to work well within a small team.

Pay: £26,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Leamington Spa CV32 4AG: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to work 2 out of 4 Saturdays?

**Language**:

- English (required)

Work Location: In person

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