Marketing and Communications Assistant

2 months ago


London, United Kingdom CSP LTD Full time

Are you passionate about fostering meaningful client connections and driving exceptional experiences? Join our team as a Communications and Marketing Assistant, where you'll play a pivotal role in building and maintaining strong client relationships. We're seeking an individual with excellent communication skills, a knack for problem-solving, and a dedication to delivering top-notch service.

**Responsibilities**:

- Assist in the development and implementation of communication strategies
- Coordinate and support the planning and execution of events and campaigns
- Assist in managing relationships with customers
- Support internal communication efforts, including coordinating employee communications
- Resolve customer complaints or issues effectively, aiming for first-contact resolution
- Maintain a high level of customer satisfaction through empathy, active listening, and problem-solving skills

**Experience**:

- Strong written and verbal communication skills
- Experience with content creation for various communication channels
- Knowledge of public relations principles and practices
- Ability to work effectively in a team environment

**Job Types**: Full-time, Permanent

**Salary**: From £25,396.40 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- London (preferred)

Work Location: In person



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