Catering Assistant

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
To Provide the best possible service and experience for Patients,Visitors and staff using the Staff Retail areas

**Main duties of the job**:

- Being dynamic serving customers in a fast paced Barista style coffee shop.- Preparing the counter for service- Accurately take food orders over the counter or on the telephone- Cash Handling, taking card payments and keeping accurate accounts of money transactions.- Simple Food preparation such as salads and sandwiches.- Preparing orders for Paninis, pizza and other hot snacks.- Keeping accurate records for the HACCP Food Safety System- Cleaning and filling vending machines.- Putting away deliveries- Replenishing fridges and selves with stock, whilst making sure stock is rotated.- Informing supervisor when stocks are low- Delivering buffets and hospitality to areas away from the main Staff Restaurant.- Clearing away dirty pots.- General cleaning of service counter and restaurant areas.- When required deliver food orders to the Wards.- If required, cover absences with in the Catering Dept including Patients Kitchen**Working for our organisation**:
Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. Salford is the place, which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Salford Care Organisation is responsible for delivering a range of acute, community and primary care services and specialist services to Greater Manchester and beyond.

**Detailed job description and main responsibilities**:

- Record food and fridge temperatures, accurately and record all the information clearly.
- Work on the service counter using good customer service and communication skills to engage with customers.
- Use engagement to drive sales.
- To deal with all phone enquires to the Staff Restaurant, take orders and pass on any enquires they cannot deal with to the Restaurant supervisor, Head Chef or Catering Manager.
- Relay information back to the kitchen regarding orders placed or stock needed
- Take cash and card payment from Customers, balance the till at the end of service, recording all information accurately.
- Work very closely with other members of the small team, and play their part in delivering the best possible service.

**Person specification**:
**good communication**:
**Essential criteria**:

- Qualifications

**Desirable criteria**:

- Experience in Cafe

**knowledge**:
**Essential criteria**:

- Knowledge of Food Hygiene

**Flexible**:
**Essential criteria**:

- Able to Work Flexible
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:
**Applicant requirements**: