Conveyancing Assistant

**We currently have an opportunity for a Conveyancing Assistant at our Ludlow office in the Residential Property department. This is a permanent position working 35 hours per week, Monday to Friday 9am - 5pm. A competitive salary will be offered depending on experience.**

**PURPOSE OF ROLE**

To provide effective conveyancing support to the Residential Property team, ensuring that tasks are undertaken in a timely and effective manner. To strive for continuous professional development at work.

**PRINCIPAL DUTIES AND RESPONSIBILITIES**

Tasks and Activities:
1. To undertake such work as may be delegated by your Supervising Fee Earner or Partner in relation to client matters or any administrative duties that may be required. To include but not limited to; opening files and sending out initial paperwork to clients; SDLT returns and Land Registry Applications using relevant portals; archiving, storage and retrieval of client’s papers and files, opening and closing of files, storage of deeds and other papers all in accordance with firm policies.

2. To undertake all work of a secretarial nature as may be requested by any fee earner including typing and word processing, photocopying, making and taking telephone calls.

3. To undertake any duties which may from time to time be allocated.

4. To assist your Supervising Fee Earner or Partner in prioritising the client matter and when appropriate advise the client and others of the progress of the matter.

5. To attend clients and others when appropriate on behalf of the Supervising Fee Earner or Partner, taking accurate instructions for your Supervising Fee Earner’s attention.

6. To take and record accurately any message and pass the same on to the appropriate person without delay.

7. To assist with file management and ensure consistent reviews of files.

Generic Responsibilities and Expected Standards:
1. To maintain a high standard of work and client service/care within your area of responsibility, in accordance with the firm’s policies, procedures and guidelines and/or as directed by your line manager.

2. To use initiative on all matters.

3. To carry out and produce work to the highest possible standards.

4. To ensure confidentiality and security for all firm and client documentation and information.

5. To undertake any specific training course as and when required.

6. To effectively demonstrate the firm’s values and behaviours at all times.

7. To maintain clear and precise communications with other members of staff and assist other members of staff when required.

8. To develop good working relationships with external institutions, organisations and other third parties.

9. To ensure that any equipment supplied for the purpose of your work is used correctly, maintained and any defects/faults are reported.

10. To ensure that Health & Safety principles and safe working practices are followed at all times. Employees have a legal duty that gives them responsibility, so far as is reasonably practicable, to ensure that they do not endanger themselves or anyone else by their acts or omissions.

11. To cooperate with the firm on Health & Safety matters and do not interfere with or misuse anything provided for health, safety and welfare purposes.

12. To keep areas of work clean and tidy.

13. All employees have a responsibility to carry out their work with due regard for the environment. The firm’s Environmental Policy and procedures relevant to your area must be followed.

**PERSON SPECIFICATION**

**Skills, Knowledge, Experience and Attitudes**

1. A proficient level of literacy and numeracy.

2. Experience of working within a team environment.

4. A high level of attention to detail and accuracy.

5. Ability to interact effectively with others, both face to face and over the telephone, including an excellent telephone manner.

6. Committed to excellent client service.

7. Proactive and able to work on own initiative.

8. Highly motivated and willing to learn.

9. An understanding of and adherence to General Data Protection Regulation (GDPR), and maintaining confidentiality and integrity at all times.

10. Experience of working in residential conveyancing would be desirable.

**SUMMARY**

The details outlined in this job description reflect the content of the post at the date the job description was prepared. It is inevitable that over time the nature of a defined job role will change, existing duties may be lost and other duties gained without changing the general character of the work or level of responsibility entailed. It is intended that this job description will be revised from time to time in discussion with the post holder.

In addition, you may be expected to perform other duties commensurate with this position or as required to assist the business needs. Any additional tasks will be kept within your abilities and skills range, and training will be provided if necessary. Such agreement should not be unreasonably withheld.

**Job Types**: F