Patient Services Assistant
4 weeks ago
Work within Patient Services and/or Administration supporting Hospital
Services including Out-Patients and Operating Theatre sessions (where
applicable). Providing relief to Reception where necessary.
Liaising with other Patient Services Staff, Clinical Staff involved with Clinics and Operating Theatre sessions, General Practitioners, patients and public, all Wards/Departments, Contact Centre, Clinical Coders
Hours of work are Monday - Friday, 8.30am - 4.30pm.
I am seeking a motivated and enthusiastic addition to the Patient Services team to assist in the efficient and accurate processing of WPAS information and hospital appointment booking. You will be required to process referrals from receipt through to appointment booking using the partial booking WPAS function and adhering to waiting list guidelines and Health Records procedures.
You will be patient focused with good communication and telephone skills, able to work under own initiative as well as within a small team. The main duties of this post will be to cover all reception duties and to be the first point of focal contact for patients and visitors entering the hospital.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Job share would be considered.
Powys is cited as being a wonderful place to live and work; a rural health setting where you can personally and professionally grow, where patients are at the heart of care provision. If you are an ambitious professional in search of job satisfaction, Powys is the place to be. Whatever your career aspirations, we are committed to supporting and developing you.
Powys Teaching Health Board is responsible for meeting the health and wellbeing needs of the population of Powys. Powys is the largest county in Wales with Snowdonia to the North and the Brecon Beacons to the South, the spectacular scenery is something to behold. Working in partnership, we commission and provide award-winning hospital, community, mental health and learning disability services, so our portfolio is varied and diverse. We are proud to offer patients an unrivalled level of care and range of careers for professionals who want to make a real difference.
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