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Patient Engagement Lead- Hmp Yoi Swinfen Hall

2 months ago

Lichfield, United Kingdom Practice Plus Group Full time

**About The Role**:
**Have you thought about working within prison healthcare?**

Prisons are one of the most challenging, yet rewarding places for healthcare professionals to work - if you’re looking for a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this is it

As the Patient Engagement Lead, you’ll be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer led forums, the planning and delivery of projects/programmes in line with patients’ needs and priorities, involving patients (where possible) in project and training delivery.

You’ll act as a point of contact and respond to patient engagement enquires from staff, external partners and patients. Additionally, within this role, you will be responsible for the oversight and management of the health champion peer support model, including the delivery of Health Champion training across the region.

You’ll ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently across all sites with timely evaluations and feedback/recommendations are communicated with patients, staff and external partners where necessary. Work collaboratively with senior management to assist in establishing patient reviews of new innovations for business

**About You**:
You will hold GCSE grades C/4 or above in both English and Maths with experience of working as a peer representative in a criminal justice setting (including health, housing, substance use). You will be required to have face to face engagement with patients as well as group facilitation/note taking when necessary. Applications are welcome from individuals who have experienced a custodial sentence.

**How will we support you?**
- Bespoke induction
- Competency framework
- Regional and national career development opportunities
- Our bespoke Learning Management System to address your learning needs
- Support from the wider team

You’ll receive an annual salary up to £10742 per annum depending on experience, 18 hours per week.
We offer a whole host of additional benefits such as: a company pension scheme which we as Practice Plus Group also pay into, 25 days annual leave increasing with service up to 28 days per year, plus 8 public bank holidays (pro-rata for part-time) and NHS blue light card.

**It doesn’t stop there ** we also offer a cycle to work scheme, free uniform, an extensive training and development structure for all employees along with an employee recognition scheme, discounted memberships and shopping discounts, free eye tests for computer screen users, an 24/7 employee assistance helpline and financial assistance when you need it.

On site, we have access to a gym which is free for the staff to use at times throughout the week, free parking and subsidised café/restaurant.

**About Us**:
When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. If you want to move up the ladder, we’ll support you. If you just want to stay in your role, that’s fine too. We’ll help you be the best you can be.

We are passionate about what we do and our core values are:
**We treat patients and each other as we would like to be treated**
- **We act with integrity**:

- **We embrace diversity**:

- **We strive to do things better together.**

If this resonates with you then we’d like to hear from you