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Interior Sales Assistant

4 months ago

Guildford, United Kingdom OKA Full time

Founded over 20 years ago by three entrepreneurialwomen with a passion for beautiful, practical and comfortable homes, OKA ismore than a furniture and homeware retailer: it is a love affair with livingwell.

We inspire people to confidently create a homethat reflects their personality, a space where nothing should be too preciousor perfect to be enjoyed with family and friends. British-born, today wehave 13 stores across the UK and are excited tohave recently opened our third store in the US an established InteriorDesign and Trade business, a mail-order service and a thriving website.

We are currently looking to recruit a full-time Interior SalesAssistant to support our Retail Team, based at our flagship store in Guildford,Surrey.

Situated between the bustling high street and historic castle,our OKA store is nestled in the Tunsgate Quarter amongst a host of other luxuryretailers. The large store showcases our complete (and extensive) collectionacross 11,000 sq ft with a garden area that displays our outdoor range.

ABOUT US

We know the best work is done by people who enjoy their jobs, sowe create a fun and nurturing environment where everyone feels valued and isable to thrive. We are looking for an agile and proactive Interior SalesAssistant with a positive attitude and entrepreneurial spirit who can help usnurture this company culture.

Reporting directly to the Store Manager the Interior SalesAssistant is responsible for is providing an enhanced retail experience for OKAcustomers through the provision of outstanding customer service, productknowledge and enthusiasm for beautiful interiors.

KEY RESPONSIBILITIES
- Provision ofexceptional customer service to OKA customers
- Providingadvice and guidance on products to customers in person and via phone
- Generating andmaximising revenue to meet sales targets
- Efficientand accurate execution of EPOS transactions, processing of payments andassociated transactional paperwork and processes
- Identifyingsales opportunities
- Promotingthe OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being aproactive member of the sales floor team: greeting all customers and offering assistance,managing customer returns, communicating care and maintenance instructions forcustomer purchases, upholding presentation standards for the Store and backoffice areas

ABOUT YOU
- Previousluxury retail experience, ideally within the furniture or homeware sectors
- Passion for providingbest-in-class customer service and building lasting customer relationships
- Provensoft selling skills, including link-selling of complimentary products
- Good organisationalskills and the ability to prioritise
- Flexible approach toworking weekends, public holidays and occasional travel to support other Storesand for meetings and training
- Target-driven
- Keen interest andenthusiasm for beautiful interiors
- A creative, problem-solvingspirit
- Passion for the OKAbrand

OUR BENEFITS PACKAGE
- 33 days holiday(including bank holiday entitlement), plus Length of Service increases
- Day off for yourbirthday
- BUPA Health CashPlan
- Generous staffdiscount: 45% rising to 65% following 1 year of service
- EnhancedMaternity Pay
- EmployeeAssistance Programme
- Eligibility for adiscretionary company Bonus Scheme
- Discounts on60+ UK retailers via My OKA benefits platform
- Plus a suite ofadditional employee benefits including Company pension scheme, life assurance cover,free eye tests, cycle to work scheme, interest free travel loans, socialevents, online wellbeing centre and more.