Customer Service Advisor

4 weeks ago


Cardiff, United Kingdom Jomo People Ltd Full time

Do you enjoy helping others? Are you immediately available for a temporary Customer Service Advisor role in Cardiff?

**Position: Customer Service Advisor**

**Location: Cardiff City Centre (opportunity for hybrid remote working available once fully trained)**

**Pay rate £9.50 per hour**

**Hours: Full time, Monday to Friday shifts, between 8am to 6pm (35 hours per week)**

**Contract: Temporary for 6 weeks**

**Start Date: Wednesday 22nd March 2023**

You'll be supporting an insurance claims team, taking a high volume of calls from customers wishing to update on the status of their claim.

**You will have/will be**:

- Good level of education - at least to GCSE level or equivalent
- Be highly computer literate, including MS Office (Word / Excel / Outlook / Teams)
- Great Customer Services skills
- Excellent telephone manner
- Strong communication skills - both written and oral
- You will be someone that embodies the core values of **Empathy, Growth, Accountability, Inclusion, and Collaboration **in your interactions with client, customers, and colleagues.

In return you will join a great team and insurance company that will support you and have the flexibility to work from home and the Cardiff office to make sure you have a great work-life balance.

Jomo People embrace diversity and truly believe in equal opportunities for all. We believe that inclusion and diversity increases creativity, delivers innovation, improves performance and better serves our customers.

We truly believe in the ethos that companies with greater diversity perform better than those without. It is for these reasons that all qualified applicants will be considered for employment regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability, educational background or any other characteristic for that matter that doesn’t relate to your ability to perform the role.

**Job Types**: Full-time, Temporary contract
Contract length: 6 weeks

**Salary**: £9.50 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person

Expected start date: 22/03/2023



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