Senior Life Sciences Logistics Coordinator

3 weeks ago

Cambridge, United Kingdom Office Angels Full time

**WOW FACTOR**:An exciting opportunity to work for an industry-leading, global logistics specialist with over 35 years' experience **JOB ROLE**:Senior Logistics Coordinator**
JOB TYPE: 8 MONTH FTC**COMPANY**:A well-established logistics company committed to delivering outstanding customer service**HOURS**:Monday - Friday, 40 hours**SALARY**:£27,500 - £32,450 *depending on experience

**BENEFITS**:25 days holiday + bank holidays + opportunity to buy/sell holiday, private medical insurance and pension scheme**
LOCATION**:Amazing headquarters just 20 minutes from Cambridge**DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO**:

- Onboarding and 'triage' of new customers and website enquiries
- Set up and management of new projects or complex shipments for existing clients
- Provide the highest quality of service and solutions to all customers
- Collaborate and support key stakeholders e.g. business development, quality, finance
- To assess, develop and define working practices/processes that ensure activity where possible can be streamlined and replicated, and that communication channels/methods are a top priority on all occasions
- Carry out all end to end operational processing tasks related to the movement of consignments in the most cost effective and efficient way, whilst upholding client requirements

**SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED**:

- Educated to Degree Level in a Scientific discipline or other Logistics industry regulated qualification OR be able to demonstrate through achievement and industry practice the relevant knowledge and skills to fulfill a Subject Matter Expert role
- Significant operations experience with an international specialist courier, freight forwarder, or logistics provider within the life science and pharmaceutical industries OR has experience working within a global company in the life science and pharmaceuticalsindustries in an export / logistics capacity.
- Proven Customer Service experience with exceptional communication and relationship management skills
- Collaborative approach, working across functional areas and cultures
- Routings and experience of working with an Air Export department
- Highly organised with a proven ability to work well under time pressure
- Adaptable with a positive can-do attitude and high attention to detail
- Continuous improvement mind-set
- Creative problem solver, that has the ability to think outside and box and critically at what we do
- Commercial awareness
- Influencing and training - ability to share knowledge and experience

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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