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Sales Administrator
3 months ago
**About Godiva Travel Coventry**:
Godiva Travel Coventry is a dynamic and fast-paced coach company serving the Coventry and surrounding areas. We pride ourselves on delivering exceptional travel experiences to our clients, ranging from corporate outings to leisurely excursions. Our team is dedicated to providing top-notch customer service and ensuring seamless travel arrangements for our valued customers.
We are currently seeking a motivated and organized Sales Administrator to join our team at Godiva Travel Coventry. The Sales Administrator will play a crucial role in supporting our sales team by managing administrative tasks, coordinating sales activities, and providing excellent customer service to our clients.
**Responsibilities**:
- **Sales Support**: Assist the sales team in generating leads, preparing sales presentations, and following up with potential clients.
- **Order Processing**: Process customer orders accurately and efficiently, ensuring all necessary documentation is complete.
- **Customer Service**: Provide friendly and professional customer service to clients, addressing inquiries and resolving issues in a timely manner.
- **Database Management**: Maintain customer databases and ensure information is up-to-date and accurate.
- **Coordination**: Coordinate with other departments such as operations and finance to ensure smooth execution of sales transactions.
- **Administrative Support**: Perform general administrative tasks such as filing, scanning, and data entry to support the sales team.
- **Event Support**: Assist in the coordination of sales events, trade shows, and promotional activities as required.
- **Compliance**: Ensure compliance with company policies and procedures, as well as relevant industry regulations.
**Requirements**:
- **Education**: High school diploma or equivalent. Additional qualifications in business administration or sales are a plus.
- **Experience**: Previous experience in a sales support or administrative role is preferred. Experience in the travel industry is advantageous but not required.
- **Computer Skills**: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- **Communication Skills**: Excellent verbal and written communication skills, with a strong customer service orientation.
- **Organisational Skills**: Ability to prioritise tasks, manage time effectively, and work efficiently in a fast-paced environment.
- **Attention to Detail**: Meticulous attention to detail and accuracy in data entry and record-keeping.
- **Team Player**: Ability to collaborate effectively with colleagues across different departments.
- **Adaptability**: Willingness to adapt to changing priorities and handle multiple tasks simultaneously.
**Job Types**: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 10 hour shift
- Monday to Friday
- Weekend availability
**Experience**:
- Sales administration: 1 year (required)
- administration: 1 year (required)
Work Location: In person
Expected start date: 20/05/2024
