Postal and Conference Services Assistant

3 weeks ago


Henley on Thames, United Kingdom University of Reading Full time

Henley Business School has 100 bedrooms and 11 Conference Rooms it is situated in 30 acres of beautiful countryside in the Chiltern Valley on the banks of the River Thames two miles from Henley on Thames. It provides management training for Post Graduates and Senior Executives from all around the world. The core purpose of Hotel and Conference Services is to deliver a World Class Service which supports Henley’s strategic principles in promoting the quality of the Business School and its physical learning environment.

We deliver an exceptional service experience, our operational and support team plays a significant part in delivering the Henley experience. Contributing significantly in sustaining the Business Schools quality reputation.

The Postal and Conference Services department is responsible for the set up and smooth running of the conference operation, maintaining the expected service standards required to complement our teaching environment for Henley Business School and our external clients. Duties also incorporate the management of internal /external mail and courier contracts along with occasional portering duties.

You will have:

- Good level of IT knowledge.
- Excellent communication, interpersonal and administrative skills.
- A passion for high quality customer service.
- Excellent organisational skills entwined with a good problem solving mind set.
- Ability to work unsupervised.

**Closing Date - 18 August 2023**

**Interview Date - 30 August 2023**

**Informal contact details**

**Alternative informal contact details**

**Contact role**:
Postal and Conference Services Supervisor

**Contact role**:
Head of Hotel Operations

**Contact name**:
Vilma Kulikoviene

**Contact name**:
Dereck St Clair

**Contact phone**:
01491 418876

**Contact phone**:
+44 (0)1491 418839

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and and champions LGBT+ equality. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.


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