Chief of Staff

1 month ago


London, United Kingdom WTW Full time

The newly formed role of Chief of Staff for Enterprise Operations will support and sometimes lead on key strategic, operational, and enterprise initiatives, particularly those that require coordination across the Enterprise Operations teams as well as across broader company function and business boundaries. The role will help support the Enterprise Operations leadership team with the development and implementation of the function’s strategy and operations, as well as project management and planning assistance for key initiatives.

**The Role**
- Support Head of Enterprise Operations and leadership team in annual planning.
- Manage progress against scorecard and priorities, using easily accessible and user-friendly program status tools including the collection and analysis of key information and determination of metrics though the relevant teams
- Work closely with the Enterprise Operations Leadership Team and other business and corporate function partners to support and provide project management for the function’s strategic initiatives and operations.
- Track and report on key internal projects identified and agreed with the Head of Enterprise Operations to ensure deadlines are met and remain aligned with business objectives including ad hoc assistance for various Leadership team members as needed
- Lead and/or participate in special projects as needed
- Review existing meeting and communication forums/processes/training and develop an approach that ensures open communication across relevant Enterprise Operations leaders and teams, along with timely updates
- Manage the meeting cadence and review upcoming meetings for the Enterprise Operations leadership team, ensuring time is well spent on planning, objectives, and outcomes.
- Assist with development of presentations, speeches, and materials for the Head of Enterprise Operations and leadership team for key meetings working closely with the relevant internal communications and administrative teams
- Collaborate effectively on cross-functional teams, often working virtually, demonstrating effectiveness when dealing with colleagues at all levels.
- Continuously scan the external environment for new innovative ways of working aided by new software & technology.
- Represent the function at enterprise-wide forums and meetings when required


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