Global Head of Plans Operations

2 weeks ago

Bristol, United Kingdom Computershare Full time

**Global Head, Employee Share Plans Operations**

**Location: Bristol, London, Zurich or Warsaw**

We’re committed to your flexibility and wellbeing. You’ll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life. Find out more about our culture of flexible working.

**We give you a world of potential**

Computershare has embarked on a strategic move to create a globally aligned organisation, and our Employee Share Plans (Plans) business is playing a pivotal role in helping us get there.

Across Computershare, we are committed to putting the client at the heart of everything we do We work within a global matrix structure, and we understand the value that we bring our clients, participants and other key stakeholders. Our global Plans operations function is no different. We provide our clients with first class service delivery and direct service options that help manage, administer and maximise the benefit of our executive and employee share plan offerings. We offer clients a high level of expertise in all areas of equity or stock purchase plan administration, compliance, regulation, tax and reporting, and we serve millions of employees of our clients all around the world supporting them with queries and enabling transactions.

**A role you will love**

If you are an experienced operational executive leader looking to shape the future direction of a large global Employee Share Plans operation, then we have an opportunity to suit. Leading and developing a large, dedicated team of hybrid workers (~600) across multiple countries and time-zones will be a passion of yours. In this role you will ensure we operate appropriately and efficiently and that we are investing in the right global processes to provide proactive, efficient and high-quality end to end client service and continuous improvement.

You will bring your strategic mindset and be keen to join a highly experienced executive team where you will have real influence into the global business unit’s strategic priorities and its deliverables.

You will work with the global Plan’s executive team, internal partners and other multi regional specialised teams to ensure an enhanced market positioning and delivery of shareholder value.

**Key Responsibilities**
- Oversee business operations working collaboratively in a matrix environment and ensuring efficiency, delivery of key business metrics, and executing on key strategic priorities for the Employee Share Plans business and global Plans Operations team.
- Deliver operational decisions that align to the strategic priorities and goals.
- Work directly with other functional executives, internal partners, and key stakeholders to drive engagement, plan and deliver day to day, complex and regulated operational support.
- Manage, report on, and drive the engagement with internal partners.
- Be part of the Plans global executive, providing a collective purpose to drive continual improvement, innovation, and enhanced service outcomes.
- Lead, manage and guide the global operations, daily activity, and development of ~600 employees.
- Lead and guide the global Plans operating model, including key business operations transformation across the globe.
- Oversee and guide a great client experience executed by the Account Management and business consulting functions.
- Set and measure global goals for performance and set quality targets for the teams and operations. Act as a conduit between the business and internal service providers who support the end to end offering to our clients and their employees.

**Key skills you will bring to the role**
- Extensive operational experience within a global matrix reporting organisation, and the employee share plans industry.
- An in-depth understanding of a global employee equity plan function and external competitive landscape, economic and political factors.
- Ability to drive the development and execution of global and local strategic priorities.
- Strong, proactive, inspirational, and visible leadership for employees across multiple levels, peers and other stakeholders.
- Proven ability to guide, coach, manage and provide support to senior leaders and their teams.
- Evidence of meeting service and delivery standards at required levels in all areas.
- Ability to develop organisational structures and resourcing that best fit to meet business outcomes.
- Excellent ability to interpret data, analysis situations and report Management information to inform critical decisions and assist with client engagement
- Developing relationships with operational senior leaders, strategic business leaders, internal partners and other stakeholders.
- Great problem-solving and plans to solve key challenges.
- Excellent understanding of the types of products, services and the operational processes offered that are required to support and administer them; and Professional accreditations specific to th

  • Global Head of Plans Operations

    2 weeks ago

    Bristol, United Kingdom Computershare Full time

    Global Head, Employee Share Plans Operations  Location: Bristol, London, Zurich or Warsaw  We’re committed to your flexibility and wellbeing. You’ll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life. Find out more about our culture of flexible working. ...

  • Global Head of Controls Cybersecurity

    1 week ago

    Bristol, United Kingdom HSBC Full time

    Global Head of Controls Cybersecurity If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency....

  • Head of Faculty People Partnering

    7 days ago

    Bristol, United Kingdom University of Bristol Full time

    **The role**: The University of Bristol is looking to appoint a Head of Faculty People Partnering and HR Operations within the Human Resources Leadership Team to help deliver its people strategy and to continue to improve its HR practices. Reporting to the Chief People Officer, this is an exciting role with an opportunity to make a difference in an ambitious...

  • Head of Buying and Operations

    4 weeks ago

    Bristol, United Kingdom Page Executive Full time

    Our client is an established entity within the industrial/manufacturing sector, boasting a significant market share and a global presence. With an employee base of several thousand, they focus on innovation and quality, with a strong emphasis on the Logistics, procurement and supply chain department. Inventory management - control of all stock - A grade,...

  • Head of Operations

    16 hours ago

    Bristol, United Kingdom Noble Futures | Specialist Recruitment for the Animal and Agricultural Related Industries Full time

    Job DescriptionReady to lead Operations in a dynamic global company? Based in Bristol, this role calls for a proactive leader to spearhead initiatives. If you thrive in fast-paced environments and value collaboration, innovation, and excellence, join us to make a global impact. The focus is on enhancing the health and well-being of pets worldwide whilst...

  • Head of Operations

    3 hours ago

    Bristol, United Kingdom Noble Futures | Specialist Recruitment for the Animal and Agricultural Related Industries Full time

    Job Description Ready to lead Operations in a dynamic global company? Based in Bristol, this role calls for a proactive leader to spearhead initiatives. If you thrive in fast-paced environments and value collaboration, innovation, and excellence, join us to make a global impact. The focus is on enhancing the health and well-being of pets worldwide whilst...

  • Dno - Warhead Assistant Head Planning and Policy

    4 weeks ago

    Bristol, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 346204**Salary**: - £57,670- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7- B2**Contract type**: - Permanent**Business area**: - MOD - Defence Nuclear Organisation**Type of role**: - Logistics - Operational Delivery**Working pattern**: - Flexible working, Full-time,...

  • Head of Supply Chain Operations

    2 days ago

    Bristol, United Kingdom Michael Page Full time

    Head of Supply Chain Operations Based in BristolGreat opportunity within a Market leading organisationAbout Our ClientOur client is an established entity within the industrial/manufacturing sector, boasting a significant market share and a global presence. With an employee base of several thousand, they focus on innovation and quality, with a strong emphasis...

  • Head of Operations

    5 days ago

    Bristol, United Kingdom Chrysalis Supported Association Ltd Full time

    **HEAD OF OPERATIONS** **Job Title**: Head of Operations **Salary**:£42,000 - £45,000 _(dependant on experience)_ **Reports to**: Managing Director **Location**:Office based in Bristol. However, national travel across England and Wales will be required to visit our properties and remote workers. **Contract Type**: Permanent. Full Time. **Working...

  • Head of Supply Chain Operations

    1 month ago

    Bristol, United Kingdom Page Executive Full time

    About Our Client Our client is an established entity within the industrial/manufacturing sector, boasting a significant market share and a global presence. With an employee base of several thousand, they focus on innovation and quality, with a strong emphasis on the Logistics, procurement and supply chain department. Job Description Inventory management -...

  • Head of Operations

    4 weeks ago

    Bristol, United Kingdom Shorterm Group Full time

    Head of Operations Salary £55,000 to £65,000 Location Bristol Shorterm Group are actively assisting one of our engineering clients based in Bristol with a vacancy for a Head of Operations position. Key Responsibilities & Accountabilities: - Collaboration with senior management in the development of long term strategic goals, operational plans and...

  • Head of Temple Quarter Operations

    6 days ago

    Bristol, United Kingdom University of Bristol Full time

    The role Temple Quarter is the location of the new University of Bristol campus. This position is a once-in-a-career opportunity to mobilise operations within that campus. Containing multiple buildings at various stages of construction, including the University’s flagship new building on Cattle Market Road, the campus is due to go fully ‘live’ in...

  • Head of Temple Quarter Operations

    2 weeks ago

    Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleTemple Quarter is the location of the new University of Bristol campus.This position is a once-in-a-career opportunity to mobilise operations within that campus.Containing multiple buildings at various stages of construction, including the University's flagship new building on Cattle Market Road, the campus is due to go fully 'live' in 2026.Acting as...

  • Head of Temple Quarter Operations

    2 weeks ago

    Bristol, United Kingdom University of Bristol Full time

    The role Temple Quarter is the location of the new University of Bristol campus. This position is a once-in-a-career opportunity to mobilise operations within that campus. Containing multiple buildings at various stages of construction, including the University’s flagship new building on Cattle Market Road, the campus is due to go fully ‘live’ in...

  • Head of IT Uki

    4 weeks ago

    Bristol, United Kingdom Imperial Brands Full time

    **The Role** - Reporting to the Head of IT, Europe Division, the Head of IT for UKI will be the primary point of contact for the Cluster Leadership Team. The Cluster Head of IT Business Partner (HITBP) is the empowered representative for the Head of IT, Business Partner Europe Division. The Cluster HITBP will provide line management to IT Business...

  • Head of Supply Chain Operations

    1 month ago

    Bristol, Bristol, United Kingdom Page Executive Full time

    About Our Client Our client is an established entity within the industrial/manufacturing sector, boasting a significant market share and a global presence. With an employee base of several thousand, they focus on innovation and quality, with a strong emphasis on the Logistics, procurement and supply chain department. Job Description Inventory management -...

  • Head of Supply Chain Operations

    4 weeks ago

    Bristol, United Kingdom Page Executive Full time

    About Our Client Our client is an established entity within the industrial/manufacturing sector, boasting a significant market share and a global presence. With an employee base of several thousand, they focus on innovation and quality, with a strong emphasis on the Logistics, procurement and supply chain department. Job Description Inventory...

  • Head of Undergraduate Admissions

    4 weeks ago

    Bristol, United Kingdom University of Bristol Full time

    **The role**: **What will you be doing?**: The Head of Undergraduate Admissions is responsible for managing the in-year and next-year undergraduate admissions process, policy, procedure and people (management and development of all staff within the team), plays a key role in supporting the Director of Admissions to meet strategic objectives within...

  • Head of Operations

    1 day ago

    Greater Bristol Area, United Kingdom Noble Futures | Specialist Recruitment for the Animal and Agricultural Related Industries Full time

    Ready to lead Operations in a dynamic global company? Based in Bristol, this role calls for a proactive leader to spearhead initiatives. If you thrive in fast-paced environments and value collaboration, innovation, and excellence, join us to make a global impact. The focus is on enhancing the health and well-being of pets worldwide whilst offering...

  • Head of Operations

    1 day ago

    Greater Bristol Area, United Kingdom Noble Futures | Specialist Recruitment for the Animal and Agricultural Related Industries Full time

    Ready to lead Operations in a dynamic global company? Based in Bristol, this role calls for a proactive leader to spearhead initiatives. If you thrive in fast-paced environments and value collaboration, innovation, and excellence, join us to make a global impact. The focus is on enhancing the health and well-being of pets worldwide whilst offering...