Pcn Business Support Officer

2 weeks ago

Wakefield, United Kingdom Conexus Healthcare Ltd Full time

**The closing date is 29 January 2023**

**Job summary**

In line with our third area of work, detailed below, the purpose of the role will be to provide high quality administration and project support to the Primary Care Networks (PCNs) in Wakefield.

As a highly motivated individual, the post holder will be expected to lead on the provision of high quality general, financial, HR and corporate administrative support across multiple PCNs. Managing the design, implementation and ongoing development of systems, processes and policies for the smooth running of all back-office functions.

Utilising excellent communication skills, the Business Support Officer will develop professional working relationships with members of: Conexus Healthcare Ltd, staff in the Primary Care Networks and other system partners.

The post holder will work from multiple sites across Wakefield & District and will work flexibly to meet the needs of the networks.

**Main duties of the job**

**General duties such as**:

- Organising a variety of events and meetings
- Maintain and update websites or PCN intranets
- Create templates and carry out other administrative tasks within clinical systems

**Administration duties such as**:

- Acting as a point of contact for the networks
- Support the production of documentation
- Support hiring managers with recruitment activity
- Support with financial administration

**Governance duties such as**:

- Capturing meetings through high quality and accurate minutes
- Diary management

**Project Management duties such as**:

- Creating and maintaining project plans
- Maintain good communication with stakeholders and team members

Other duties may be required to meet the responsibilities of the post and the requirements of the organisation and the primary care networks. You will work as part of the wider Business Support Officer team to support other business areas during absence or annual leave of other business support colleagues.

**About us**

Conexus Healthcare Limited is the Confederation for general practice in Wakefield, we have four areas of work.

Delivery of high-quality public facing Health and Wellbeing services across the Wakefield District: We develop, manage and deliver health and care services that support the population of the whole Wakefield district

Delivery of Training, Development and Consultancy support across the United Kingdom: We design and deliver a range of training courses, development activity and provide advice and guidance that supports general practices and other primary care organisations.

Supporting Our Practices and Primary Care Networks (PCNs): We support general practices and PCNs across the Wakefield district to be more resilient, sustainable and deliver better patient care and care for the health needs of their populations.

Providing a voice and influence for General Practice in the Health and Care System: We provide a forum to develop a unified voice for General Practice and support general practices to cooperate and work collaboratively with the wider health and care sector partners in the district.

**Job description**

**Job responsibilities**

Please see the attached job description for further details of duties/responsibilities and a person specification.

**Person Specification**

**Experience**

**Essential**
- Experience of working successfully in a corporate administrative environment.
- Experience of clearly communications with a range of stakeholders, with excellent writing, data entry and presentation skills.
- Experience of creating high quality documentation for information and meetings.
- Experience of working with, and improving, administration systems and functions to support the delivery of high-quality services.
- Experience of working positively and productively with colleagues and external stakeholders.
- Experience in primary healthcare.

**Desirable**
- Experience of providing project administration.
- Experience using clinical systems.

**Disposition**

**Essential**
- Highly organised and methodical with a focus on detail and quality.
- Able to prioritise own work, schedule and organise own time, sometimes managing conflicting priorities with limited supervision.
- Able to coordinate and schedule competing priorities for a range of stff and external partners.
- Comfortable with working in multiple busy office environments, or remotely.

**Other**

**Essential**
- Able to meet Conexus Healthcare Ltd standards of attendance.
- Independently mobile with a flexible approach to travel across the locality.

**Qualifications**

**Essential**

**Desirable**
- Evidence of continuous development and of acquiring new skills/knowledge.

**Knowledge/Abilities**

**Essential**
- Knowledge of information governance standards around data security and confidentiality.

**Desirable**
- An understanding of general practice and primary care networks.

**Skills and Aptitude**

**Essential**
- Has a can-do attitude and enjoys developing solutions to probl

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