Night Porter Park Lane
5 days ago
**Job Number** 22124312
**Job Category** Rooms & Guest Services Operations
**Location** London Marriott Hotel Park Lane, 140 Park Lane, London, London, United Kingdom VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**LONDON MARRIOTT HOTEL PARK LANE - WHERE BOUTIQUE SERVICE BEGINS ON PARK LANE**
Experience unmatched sophistication in Mayfair at London Marriott Hotel Park Lane. Perfectly placed in the city centre, our 5-star hotel welcomes you with bespoke luxury amenities and close proximity to some of London's most famous attractions. Intuitively designed accommodation is infused with boutique-inspired touches and offers plush bedding, marble bathrooms and 24-hour room service. Some rooms showcase breath-taking views of Hyde Park. Settle in for a meal, Afternoon Tea or evening cocktails at Lanes of London, or maintain your health at The Club at Park Lane, our fitness centre featuring an indoor pool, steam rooms, massage services and a modern gym. Our light-filled venues, superior planning and world-class catering services make us a superb choice for hosting impressive business meetings, social events and more. When it's time to explore London, you'll find the best of the city lies just beyond our hotel doors - from Hyde Park and Oxford Street to Marble Arch. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits.
We are now recruiting for an experienced** NIGHT PORTER **to join our five-star, luxurious boutique hotel. Have fun working alongside a fantastic team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke experiences for you.
**ARE YOU ELIGIBLE TO WORK IN THE UK?**
**JOB DECRIPTION**
Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and/or designated bell area. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Follow up with guests to ensure their requests or problems have been met to their satisfaction.
On the night shifts arrange for newspapers, carry out room service orders between 1am - 6am and assist with any housekeeping duties that may be required during the night.
Develop and maintain positive working relationships with others. Follow all company policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
**WHAT WE CAN OFFER YOU**
A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self.
- Competitive Salary + 28 days holiday including bank holidays increasing to a maximum of 35 days
- Attractive Bonus plan
- Childcare Vouchers
- Length of service rewards and invitations to afternoon teas
- Monthly/yearly recognition schemes
- Extensive training both internally and externally
- World-class career opportunities within Marriott hotels tailored to your specific needs
- Heavily discounted room rates for you & friends and family
- Professional learning and development opportunities
- Complimentary meals on duty
- Complimentary dry cleaning
- Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations
- Pension scheme
- Life assurance
- Competitive car lease schemes
- Cycle to work scheme
- Access to major h
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