Weekend Cleaner

Job Introduction As a Cleaner at Sodexo's Qioptiq - St. Asaph location, you play a pivotal role in maintaining a high standard of cleanliness and delivering excellent customer service. This is a unique opportunity for a detail-oriented individual to join a world-leading food and facilities management company, offering unmatched opportunities for career progression.

Join Sodexo and be part of something greater. You belong in a team where your dedication to cleanliness contributes to a positive customer experience.

**What you’ll do**:
Provide excellence in customer service to meet both Client and Sodexo's satisfaction.
Support the Assistant Manager in managing day-to-day cleaning operations.
Drive customer satisfaction and advocate for customer needs.
Deliver service excellence according to the agreed Service Level Agreement between Sodexo and the Client.
Welcome and provide proactive service excellence to the Client, customers, and team members.
Collaborate with the Assistant Manager to implement and comply with all health and safety, and food hygiene requirements.
Ensure security, housekeeping, stock management, and rotation, COSHH, cleanliness, and tidiness.
Maintain safe working environments across all site areas.
Properly dispose of waste streams following Sodexo and Client policies.
Support other departments and Sodexo business as needed.
Proactively engage with the Client, customers, and Team Members to surpass service levels.
Attend regular 1-2-1 meetings and team meetings.
Be prepared to travel for training, development, and wider Sodexo business support.
Work flexible hours as required by business needs.

**What you bring**:
Previous work experience in cleaning/customer service.
Good interpersonal skills, effective verbal and written communication with customers, clients, and team members.
Knowledge of health & safety and food safety.
Ability to work independently and within a team environment.
Attention to detail and adherence to standards.
Analytical problem-solving skills and innovative thinking.
High levels of personal hygiene and appearance.
Positive approach to learning and identifying own training needs.
Flexible approach to the role.
Clear & concise written work, including report writing.
Exceptional customer service skills.

**What we offer**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions. In addition, we offer:
Flexible and dynamic work environment.
Competitive compensation.
Access to ongoing training and development programs.
Countless opportunities to grow within the company.
Full training and necessary uniform provided.

**About Sodexo**
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.