Training and Events Officer

1 month ago


Chichester, United Kingdom WSCC Full time

**About Us**
West Sussex County Council (WSCC) is a diverse organisation that provides services to more than 850,000 residents every day. Our teams use their experience to enable and challenge the Council to deliver improved efficiency and effectiveness. The Children, Young People and Learning Department is committed to meeting the needs of all our children and young people with a particular focus upon our most vulnerable and disadvantaged to ensure that they fulfil their potential.

The Education & Skills Directorate within the sits within the broader Department of Children, Young People and Learning, and plays a crucial part in delivering the West Sussex Plan to provide our children, young people and adults with the best education and start in life. Key outcomes for us as a County are that all children are ready for school, young people are ready for work or further education, and that all adults have access to high quality education and training. Working together we will do everything we can to make that happen.

The context within which West Sussex County Council delivers services is changing. Increasing demographic pressures, complexity of need and tighter financial constraints placed on the authority mean that the Council needs to adapt the way it works to improve outcomes for children, young people and learners. The Education Communication and Enterprise service is responsible for driving the modernisation of a number of key strands of the Education and Skills strategy. This requires strong collaboration with the wider local authority agenda, particularly with Children’s Services.

**About The Job**
Grade: NJC Grade 8

**Salary**: NJC Grade 8 £28,371 to £31,099

Working pattern: Full time 37 hours per week

Contract type: Permanent

Locations: Chichester/ Hybrid working

Closing date: Friday 30th June 2023

Interviews: Wednesday 12th July 2023

You’ll need to be able to organise your own workload and work within recognised procedures. As part of your helpdesk duties, you will need to be able to resolve unanticipated problems and situations quickly and independently. You’ll have access to your supervisor / manager for advice and guidance on serious problems.

You’ll need to be able to demonstrate an interest in how we can use data effectively to help inform future programmes of work, and review the services and training offered within Education & Skills. You’ll be comfortable taking minutes, producing reports, undertaking project work and monitoring budgets.

There will be an occasional need to work outside of normal office hours to meet the needs of the service when necessary. You’ll also need to be able to travel independently around the county on occasions to attend meetings, events and liaise with colleagues at other WSCC sites.

**Experience and Skills** Key Skills**:
(These will be used as the shortlisting criteria)
- Excellent communication skills with the ability to influence the actions of others and communicate information which may be complex and contentious e.g. a change in provision of a community service. Including the ability to undertake facilitation of issues in group settings.
- Able to build credible working relationships, building rapport and developing positive partnership ways of working with a range of stakeholders. Ability to work effectively as part of a team completing shared tasks in order to deliver a service to others.
- Sound IT skills in order to be able to create newsletters and briefings using computerised software.
- Excellent writing skills including the ability to write clear, comprehensive and appropriate information for reports, articles and briefing papers.
- Ability to organise/prioritise work, co-ordinate a variety of tasks in a clear and logical way and meet agreed deadlines that minimise the disruption to the business.
- Ability to present information clearly, concisely, accurately and in ways that promote understanding, either verbally or in written/electronic form to a wide range of audiences.

**Qualifications and/or experience**:

- Educated to degree level, or equivalent qualification or extensive experience of working in a role with similar responsibilities.
- Detailed knowledge of communities, partners and stakeholders in order to effectively establish and maintain community links and represent West Sussex.
- Experience of working with the local authority or other support organisation to deliver services for a targeted group, preferably in a multi-agency environment.
- Experience of training and coaching others in the use of systems, and providing helpdesk support.
- Experience of using Microsoft software including Excel, Word and Outlook.
- Experience of using Power BI - **Desirable**

**Key responsibilities**:
**Data & Performance Management**

Collate & monitor course attendance data to ensure accuracy and provide the opportunity for early intervention where appropriate.

**Financial**

Commit spend for small amounts e.g. booking venue


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