Office Support Volunteer

6 months ago


Belfast, United Kingdom Alzheimer's Society Full time

**About The Role**:
As an Office Support Volunteer, you’ll be part of a friendly, dedicated team providing vital support to people affected by dementia in the local area.

In this role you’ll provide key administrative support such as answering the telephone, inputting data and ordering and printing materials. You’ll support the running of our local groups by providing reminders to people who attend, monitoring attendance and recording feedback on their experience, as well as researching new venues and guest speakers. You’ll also make sure that information held about us by local organisations is up to date, ensuring people affected by dementia are able to reach us in their time of need.
- We are looking for a volunteer to support with admin responsibilities for our Carer Information Support Programme (CrISP). The role will be based in our Belfast office, 30 Skegoneill Street, Belfast BT15 3JL.

The role will be flexible within the hours of 9-5 from Monday-Friday.

You will be supporting the CrISP facilitator in booking venues, contact service users to book them on programmes and updating records.

You will need good telephone and IT skills.

**You’ll be great for the role if**:

- You are friendly, approachable, and enthusiastic about supporting people affected by dementia
- You enjoy being in an office environment and part of a team
- You are confident using computers and talking to people on the telephone
- You have experience working or volunteering in an administrative role
- You are over the age of 18

**About Alzheimer's Society**:
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

**Our Values**

We are **Determined to make a difference** when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a **Trusted expert**, listening, learning and using evidence and experience. We are **Better together** by being open, combining our strengths, helping us to achieve more together. We are **Compassionate**, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

**Equal Opportunities**

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.



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