Operational Support Grade

3 months ago

Sittingbourne, United Kingdom Ministry of Justice Full time

**Operational Support Grade - HMP Swaleside - Nights (Prison Support Role) - 76054**
**£23,226**
**Sittingbourne**:
**Overview of the job**

It takes teamwork to support our prisons.

As a Nights Operational Support Grade you will support staff during the night period in order to maintain the core requirements of the establishment, ensuring cell doors are locked and secure and all prisoners are safely accounted for.

You don’t need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all, teamwork.

**In addition to your base pay, you will receive**:

- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme
- season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

**Salary **£23,226**

The salary figures quoted are for a 37 hour working week inclusive of a 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts

**Hours**

Nights shifts are normally worked over a 7 day period and are followed by 7 Rest Days, this will average 37 hours per week. You will work Public holidays (these days are added to your holiday allowance). For an example of the shift times that you could be working please visit our website

**Responsibilities, activities and duties**

You will be flexibly deployed to perform operational roles across the prison as required. Responsibilities, activities and duties are likely to include:

- **gate/portal duties**:ensure the secure entry and exit of staff, visitors, vehicles; carry out searches of staff, prisoners, visitors, contractors and vehicles; issue and collect staff keys/radios
- **control room**:operate the establishment radio system and monitor CCTV ensuring all suspicious activities are reported
- **visits**:book visits; identify and process visitors on their arrival, escort them if required
- **censors/correspondence**:monitor/log mail and report any illicit or contraband items, maintaining the preservation of evidence
- **night duties**:ensure cell doors are locked/secure and all prisoners are safely accounted for
- **reception**:assist in supporting appropriate tasks in reception; photograph prisoners; collate documentation for the property process; search/x-ray incoming prisoner property and parcels; receive items for prisoners and check all seals are intact on property storage
- **prisoner supervision**:supervise prisoners as required; undertake prisoner clothing/property exchange and assist officers with free flow movement
- **food delivery**:food trolley delivery and collection, which may involve the use of an electric tug vehicle
- **driving duties**:transport prisoners and their escort to their destination in the cellular vehicle; collect mail from local sorting office
- **phone calls**:monitor the Personal Identification Number (PIN) system, maintaining the log of PIN Phone requests from prisoners; complete all relevant paperwork keeping an audit trail of conversations; check that legal numbers are registered solicitors
- **procedures and protocol**:understand and conform to national and local policies, responding appropriately to invoke emergency procedures and the actions required in relation to incidents

**How to apply**

**Stage 1**

**Tell us about yourself**

**Stage 2**

You will then receive an invitation to book your interview.

At the interview we will assess you against the following **Success Profile** behaviours
- Communicating and Influencing
- Delivering at Pace
- Managing a Quality Service
- Working Together

The interview will be of a blended nature consisting of behaviours and experience. It will provide the ideal opportunity to tell us more about yourself, your work history or personal experiences, so we can get to know you better and assess how you will be suited to prison work. Your Strengths will also be assessed at interview but these are not shared in advance.

**Success Profiles**

For more information please **visit our website**

**Job offers: ‘merit’ vacancy**

This is a ‘merit’ job vacancy. If you are successful at the interview you will be added to a merit list based on your score.

When all applicants have completed the assessment, the prison will make job offers to those with the highest scores first when positions become available.

The jobholder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

**Allowance Details**

In addition you will receive 20% unsocial working allowance which is included to reflect the requirement to work nights, evenings and weekend shifts. The allowance has been included in the salary

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