Export Manager

**EXPORT MANAGER - Oxfordshire**

**Salary: up to £45,000 plus benefits**

Our client, a leading manufacturer of navigation solutions in the automotive and surveying and mapping industries, is looking for an Export Manager to join their Oxfordshire based team.

Reporting to the Operations Manager, the main tasks of the Export Manager include overseeing the preparation and processing of paperwork for domestic and international shipments; including dispatch notes, commercial invoices, customs licenses, and otherlegal documents required to ensure compliance with current legislation. Working with other departments to ensure timely dispatch of customer orders, and preparation and timely submission of all compliance returns.

**Key responsibilities**:
**Exporting and compliance**:

- Checking customs documentation such as import/export declarations and submitting MSS reports to HMRC, resolving queries, and keeping records accurate and up to
- Review of Letter of Credit, EUR1, Certificates of Origin and other export documents that may be required.
- Ensuring that paperwork is produced to comply with requirements for the import and export of goods. Double checking all orders as they are processed to make sure the correct licenses are used (e.g. UK OGEL for repairs).
- Managing and developing systems to comply with requirements of Export Control, giving attention to specific regional customs requirements and correct use of approved exporter
- Checking current legislation to ensure processes are compliant (e.g. using I-Croner website).
- Detailed communication internally and externally on all export matters, including training/advising customers with customs
- Responsible for administering import and export compliance programs, ensuring policies and procedures comply with both government regulations & company policies, and are consistent with industry best
- Reviewing product bills of materials (BoMs) for % of components with GB origin annually or for new
- Responsible for submitting all compliance returns accurately and on
- Conducting monthly and annual reporting of licenses, and other legal requirements (e.g. OIEL report for ECO, and WEEE returns).

**Order Entry and Administration** -- Responsible for overseeing and contributing to:

- Receiving customer orders; comparing against quotations; working with other departments to resolve order queries; setting up new accounts; agreeing payment terms; preparing and sending sales acknowledgments (confirming lead times) to customers whilst alsoadhering to company policies and legal
- Raising customer sales invoices, proforma invoices, and credits using commercial software whilst also adhering to company
- Uploading invoices into Sage Accounts, ensuring correct exchange rates are
- Executing 123 Insight Period End and reviewing sales invoices credit & sales orders reports.
- Oversee the export inbox; organizing and clearing down daily, ensuring that all queries have been resolved or assigned, supporting the team on complex
- Issuing weekly China sales order book information

**Couriers**
- Responsible for monitoring our courier's performance in processes and deliveries, managing export costs, checking, and approving

**Record keeping**
- Responsible for ensuring the maintenance of accurate electronic and paper-based records required to meet compliance obligations, including filing of electronic folders once all export entries have been checked against MSS

**Customer Support (Internal and External)**
- Assisting with complex queries regarding orders, shipments, and compliance from internal departments.
- Ensuring customers are fully informed with all relevant information regarding their orders and shipments.
- Managing day to day operational requirements to ensure high levels of customer satisfaction by proactively working with other e.g. daily issuing of the next day's shipment list, and working with the Production Manager to check works order status of shipmentsdue during the next week.
- Providing data for monthly Management Team Meetings
- Providing Repair and Service status updates to the Commercial team as required.

**Confidentiality**

During their work and perhaps outside work, the Export Manager will come across a wide variety of information relating to the company that must be kept confidential. This information may, for example, relate to customer information, financial transactions,legal processes, and other information for which we have a legal, moral, or commercial duty to preserve confidentiality. To protect confidentiality the following practical steps should be followed:
**Other**
- Review and close all shipping/Export related Improvement Reports in timely
- Review and close all shipping/Export related right first-time issues in a timely
- Attend New Product Development (NPD) meetings and provide guidance on Import/Export matters.
- Attend Management Team Meetings as required by the Operations Manager
- Other duties as agreed