Receptionist - Holmwood Corner Surgery

2 weeks ago

New Malden, United Kingdom Kingston General Practice Chambers Ltd Full time

Job title: Receptionist

Location:134 Malden Rd, New Malden KT3 6DR

Working hours: 25 hours per week (5hrs a day Monday - Friday). *One early and four lates*

**Salary**: Dependent upon experience

Holmwood Corner Surgery are a forward thinking medical practice based in the heart of New Malden. It has achieved a CQC rating of 'good' and is served well by public transport links and close proximity to New Malden high street.

**Job Summary**

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors (in person or via telephone).

**Responsibilities**:

- Provide efficient and effective reception service to patients and visitors;
- Deal with general enquiries (procedures, assisting patients with the website and other);
- Book appointments via Website or EMIS;
- Register new patients;
- Direct, receive and make telephone calls as required;
- Process of documents and letters sent via post;
- Filing either electronically or paper notes;
- Undertake any other additional duties appropriate to the post as requested by the Partners and Practice Management Team.

**Person Specification/Experience**

GP receptionist and EMIS experience ideal.

Good IT skills including MS Word, Excel etc.

Accuracy when typing.

Good communication and effective social skills and dealing with customers/public.

Good time-keeping, team player and respectful at all times.

**Job Type**: Part-time
Part-time hours: 25 per week

Schedule:

- Monday to Friday

Ability to commute/relocate:

- New Malden: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Receptionist: 1 year (preferred)

Work Location: In person

Reference ID: Receptionisthcs

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