Response Surveyor X5

4 weeks ago

Bristol, United Kingdom Bristol City Council Full time

This is an exciting opportunity to join Housing Repairs & Maintenance, part of Housing and Landlord Services at Bristol City Council (BCC). You can help make a big difference by ensuring our properties are safe and secure homes for our residents.

Housing Repairs & Maintenance Service focuses on delivering good quality repairs to a large variety of different types of properties amongst our 27,500 homes for residents.

We have several Repairs Surveyor positions available, where you will work within teams of dedicated construction professionals in the delivery of minor and major repairs to residential properties across the city. Whilst we are recruiting to certain vacant positions, there are three areas of the service, response, disrepair and voids, that the Repairs Surveyor role can be within. If future demand and priorities change, you may be required to work in any of these.

**Repairs Surveyor - Responsive Repairs**

We are seeking to employ an enthusiastic and motivated building surveyor to join our responsive repairs team. Within this role you will attend daily inspections to assess, oversee and manage the day-to-day response repairs that are reported and provide technical support from inception to completion in order to manage the end-to-end repairs process service for our residents and leaseholders. This will include resolving any issues that could happen pre, during and post works being completed, to ensure a high standard is achieved to meet our customer’s needs. You will work with our internal trade teams and a range of external contractors from general building to specialists.

The scope of works you will come across daily can include, but not limited to, the following items - repairing the roof, windows and/or door replacement, internal decorations, bathroom/kitchen repairs, asbestos removals, mould/ventilation issues, damp & timber treatments, concrete and balcony repairs, works to the curtilage of the property or of blocks, on occasion involving working at height. You will ensure that work is carried out to BCC standards, specification, and timescales, ensuring quality and value for money. As a surveyor you will inspect work at key stages through to practical completion and record all outcomes.

**For an informal discussion in relation to this post please contact Kellie Phillips-Dent - Responsive Repairs Manager on 07909925350.**

**Repairs Surveyor - Disrepair**

All allegations must be assessed by the surveyor in relation to BCC’s repair obligations. This will involve researching the history of the response records and contact logs and attending property inspections to form a decision on the validity of a legal claim. The surveyor will be responsible for ordering any works and monitoring the works progress from start to completion.

The situations surrounding disrepair claims can be numerous. You will inspect a property, write a report, take photographic evidence, and compile a witness statement to a standard expected by the courts. You will occasionally be required to attend court and give evidence under oath, of your findings. An understanding of the Disrepair protocol would be an advantage, however training will be provided.

You will gather all evidence from a property to enabling us to deal with the claim firstly through BCC’s complaints procedures. Your opinions will be fundamental in deciding our stance in relation to defending or settling a claim.

**For an informal discussion in relation to this post please contact Sabrina Jefferies - Disrepair Manager on 07379061469**

All the roles require commitment, accountability, and a can-do attitude, where going the extra mile is normal practise. We are always looking for continuous improvement in our delivery of this essential service, working within dedicated timelines and budgets. The role is varied, fast paced, challenging, rewarding and delivers job and customer satisfaction.

**Experience of surveying to carry out improvements to residential property is required and experience of working within social housing would be beneficial.**

**Why Bristol City Council?**

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

**How to apply?**

To apply, please submit your CV along with a supporting statement that det

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