Waiter / Waitress Variable Hours

2 weeks ago

East Grinstead, United Kingdom Ashdown Park Full time

**Job Ref**:ELI2509

**Branch**:Ashdown Park

**Location**:Ashdown Park, Forest Row

**Salary/Benefits**:Competitive salary/hourly rate plus a share of service charge*

**Contract type**:Casual

**Hours**:Full Time

**Shift pattern**:working flexibly 5 days out of 7

**Hours per week**:Up to 40 hours per week

**Posted date**:25/03/2024

**Closing date**:08/05/2024

**Waiter / Waitress Overview**

Ashdown Park Hotel Country Club are seeking staff to work in our Conference and Banqueting team, to help ensure all of our guests enjoy a distinctively memorable experience, with unparalleled levels of service. We are seeking people with a passion for hospitality and the versatility to work across our FB outlets. You will be working a varied shift pattern, and we are keen to talk to people interested in both casual and full time opportunites.

**Key Responsibilities**:

- To ensure all guests receive the highest level of service at all times, always promoting the
hotel and its image.
- To ensure all meeting rooms and functions are set up as per function list and before the
times stated.
- To present and serve food and beverages to the highest standards
- Have thorough knowledge of the hotel facilities so that you can inform guests and promote
these when asked.

**Key Attributes**
- Previous experience is not essential as full training will be provided
- Have enthusiasm, dedication and a genuine passion for food, wine and people.
- Have excellent customer care and communication skills
- The ability to interact with colleagues and guests in a friendly and professional manner.
- Be very well presented and able to remain calm under pressure.

**Due to our rural location you will need your own transport**
- At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about._

**About Ashdown Park Hotel Country Club**:
Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.

**Why work at Ashdown Park Hotel Country Club**:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals - this could be you

**Benefits**

To support and reward our staff we offer:

- A commitment to pay above the living wage
- Generous share of the monthly Service Charge (*which is dependant upon overall sales performance)
- Career development with accredited training providers
- Enhanced holiday programme reward scheme for long service
- Employee Assistance Programme - Hospitality Action
- Meals provided by our talented kitchen team
- We have plenty of free parking
- Generous 'Refer a Friend' bounty incentive
- We also have amazing recognition awards for exceptional customer service
- Reduced price stays in all of our hotels where you are treated like a guest no matter who you are (after successful completion of probation period)
- Discounts available for spa treatments and for food and beverage (after successful completion of probation period)
- Uniform provided
- Smart Penion Scheme which is linked to Smart Rewards which gives employees free, unlimited access to over 1200 discounts
- Access to Wagestream which helps you keep track of your earnings in real-time; gives you access to the wages you have earned; helps you to save wages; gives you access to a financial health score checker.

**About Ashdown Park Hotel Country Club**:
Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.

**Why work at Ashdown Park Hotel Country Club**:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals - this could be you

**Benefits**

To support and reward our staff we offer:

- A commitment to pay above the living wage
- Generous share of the monthly

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