Meals Support Key Operator

3 weeks ago

Trowbridge, United Kingdom apetito Full time

Overview:
**The department and team**

**This role is 40 hours per week, Monday to Friday working 2-10 shift.**

The Meals department is keen to promote excellent team work by employing people who have a positive (can do) attitude. By achieving this, the department is in the best position to produce products in an efficient manner. We aim to not only achieve our targets but improve on them as well.

Staff are employed and trained to be multi-functional and to be capable of carrying out numerous functions should this be required when a fellow staff member is away or absent.

**Who we are**

We’re the leading food producer for the health and social care sector, providing delicious, nutritious and sustainable meals for people at home or in care.

We’re also the parent company of Wiltshire Farm Foods, the UK’s premier home-delivery service for ready-made meals.

Through our wide range of well-presented, nutritious meals to suit every taste and dietary need, we aim to make a real difference to lives of elderly and vulnerable people in care.

We’re proud to be a Living Wage employer and member of the Ethical Trading Initiative. We support British food and farming and operate a successful programme of waste reduction and resource efficiency across our whole business.

In addition to your salary you will receive a comprehensive training program, 25 days annual leave holiday entitlement, the ability to buy additional annual leave, retail discounts, free car parking, subsidised staff restaurant, free turkey (or voucher) at Christmas and much more

£12.92 per hour* + Bonus + Benefits
- includes temporary cost of living allowance.

**Responsibilities**:

- Identify and action continuous improvement ideas
- Minimise wastage through controlled slicing (as per customer requirements/fill cards)
- Work to agreed plan and highlight any issues (for your area of responsibility)
- Accurate planning ahead to ensure that those servicing you are aware of your exact requirements; keep devaluation/wastage to a minimum in other areas and ensuring plan attainment
- Ensure a high level of efficiency through excellent communications with the engineering department; complete engineering request forms as appropriate.
- Flexible attitude towards covering for others and start times to suit the business
- Ensure productivity target is met through optimisation of line speed and throughput; efficiency
- To actively drive improvements in customer complaints performance by focusing on achieving right first time policy.
- To ensure due diligence/traceability documentation is fully completed
- Ensure departmental hygiene standards are in-line with external audits requirements
- Ensure all operators follow correct personal hygiene procedures (e.g. changing procedure, hand washing procedures)
- Ensure accurate H&S records
- Actively participate in departmental risk assessments
- To accurately complete process orders
- Actively promote continuous improvement in hygiene standards
- Adopt a ‘clean as you go policy’
- Lead, motivate and develop a team of people
- Conduct job chats as required with team
- Identify and facilitate ways for team members to develop and increase their contribution (training).
- Keep team members regularly informed of the teams performance/production targets
- Actively encourage feedback from team with open and honest discussions on production targets
- Conduct daily reviews of performance with team in order to drive improvements, labour and material utilisation.

**This list is not exhausted and you may be required to carry about additional duties.**

Qualifications:
**Essential**:
Experience of working to set standards and KPIs

Good standards in English and Math’s

Experience of working in a production environment

Undertake Level 2 Food Safety training: a pass level must be obtained

**Desirable**:
Experience of food safety / Level 2 food safety certificate

**Personal Qualities**:
Have a can do attitude; will try to learn other tasks in the department if required

Promote good team work - help others

Have a desire to help the team meet the department targets

Undertake any training made available/organised

Lead by example

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