Systems Administrator
2 months ago
**Job Title: Systems Administrator**
**Contract: Permanent**
**Location: London**
**Reports To: IT Manager**
**Responsibilities**:
- Provide technical support to all TTFL staff, in-house and remote.
- Implement and support off-site networks for teams working in studios.
- Monitor and maintain company systems, network, security, server and backups.
- Support and mentor junior support staff.
- Work closely with IT Manager on assigned projects, implementing new tech or improving existing systems
- Work closely with Pipeline team to resolve artists issues and implement improvements
- Cover junior support if, and when, needed - Deployments, studio travel, purchases, asset management etc.
- Follow strict company and departmental policies, procedure and processes.
- Perform miscellaneous job-related duties as assigned by the IT Manager
**Essential Skills**:
- A computing degree or recent related qualifications
- Two to three years’ experience in a similar environment - supporting 80-130 users
- Good understanding of workstation builds and performance
- Strong troubleshooting skills
- Support Windows and Linux environments - Windows 10, Win Server 2012 & 2016, SL7
- Basic scripting - bash, PowerShell
- Data management - syncs, backups, restores and archives
- Systems monitoring and alerts
- Active Directory management - Security, GPOs
- Experience supporting Networks and Firewalls - VLANS, Routing, Policies etc
- Supporting VMs - VMWare
- Documentation, support ticket management and clear communication
**Desirable Skills**:
- Experience working in a media production environment
- Understanding of animation pipeline
- Configuring and collecting metrics for monitoring and alerts
- Deployment using WDS, MDT, WPKG
- Supporting Sonicwall and pfsense firewalls
- Using Netbackup or BackupExec
- Basic understanding of Linux automation - Puppet
- Supporting GSuite
- Windows Remote Desktop Services - RemoteApp
**Personal attributes**:
- Self-motivated, flexible & strong problem-solving skills
- Excellent communication and interpersonal skills
- Attention to detail: can follow written procedures
- Proven ability to work well under pressure and to tight deadlines
- Thorough and methodical
- The ability to work well in a team
- Autonomous, resourceful, positive and calm in a production-oriented environment
- Some heavy lifting is required in this role
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